# Snowflake: 29 Deployments Affected: MI-20220126-2

> Snowflake status incident “29 Deployments Affected: MI-20220126-2” on 2022-01-26: impact minor (vendor’s label), 3.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/snowflake/incidents/pf6855lmd0hv
Last updated: 2022-01-27T00:00:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-01-26 20:43 UTC · Resolved: 2022-01-27 00:00 UTC · Duration: 3.3 h
- Updates: 1
- [Vendor status page: https://status.snowflake.com/incidents/pf6855lmd0hv](https://status.snowflake.com/incidents/pf6855lmd0hv)
- [Company: Snowflake](https://rewindex.com/company/snowflake.md)

## Timeline of updates

- **resolved** 2022-01-27 00:00 UTC: Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: A subset of customers who have recently converted from trial accounts (including Capacity contracts) may have been unable to access or use Snowflake services and features. Affected customers may have observed a message that states, "The account is in trial. Please add the billing information." Separately, affected customers may have been unable to create support cases. Incident start time: 06:15 am PT, January 26, 2022 Incident end time: 12:30 pm PT, January 26, 2022 A root cause analysis (RCA) document will be published within seven business days.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Snowflake, started 2022-01-26 20:43 UTC, resolved after 3.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/snowflake/incidents/pf6855lmd0hv
- Citation: Snowflake, “29 Deployments Affected: MI-20220126-2” (2022-01-26 20:43 UTC). Archived by Rewindex: https://rewindex.com/company/snowflake/incidents/pf6855lmd0hv (CC BY 4.0).
- Markdown link: `[Snowflake: 29 Deployments Affected: MI-20220126-2 (2022-01-26)](https://rewindex.com/company/snowflake/incidents/pf6855lmd0hv)`


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Canonical: https://rewindex.com/company/snowflake/incidents/pf6855lmd0hv · Markdown: https://rewindex.com/company/snowflake/incidents/pf6855lmd0hv.md · JSON: https://rewindex.com/api/v1/companies/snowflake/incidents/pf6855lmd0hv · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:41:31.540Z