# Snowflake: INC0114062

> Snowflake status incident “INC0114062” on 2024-08-14: impact minor (vendor’s label), 5.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/snowflake/incidents/mwpy9pk485kr
Last updated: 2024-08-14T09:11:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-08-14 03:33 UTC · Resolved: 2024-08-14 09:11 UTC · Duration: 5.6 h
- Updates: 1
- [Vendor status page: https://status.snowflake.com/incidents/mwpy9pk485kr](https://status.snowflake.com/incidents/mwpy9pk485kr)
- [Company: Snowflake](https://rewindex.com/company/snowflake.md)

## Timeline of updates

- **resolved** 2024-08-14 09:11 UTC: Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers may have experienced delays or issues when accessing Snowflake services and features via Snowsight. The nature of the issue caused impact based on a user's geographic region and was not specific to a particular region in which a user or account was hosted. Symptoms included blank pages, error messages, or a spinning Snowflake logo. Incident start time: 23:06 UTC August 13, 2024 Incident end time: 07:30 UTC August 14, 2024 Preliminary root cause: An update intended to enhance Snowsight performance and reliability resulted in impact to the underlying mechanisms controlling access rendering a subset of users unable to log in to Snowsight. A root cause analysis (RCA) document will be published within seven business days.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Snowflake, started 2024-08-14 03:33 UTC, resolved after 5.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/snowflake/incidents/mwpy9pk485kr
- Citation: Snowflake, “INC0114062” (2024-08-14 03:33 UTC). Archived by Rewindex: https://rewindex.com/company/snowflake/incidents/mwpy9pk485kr (CC BY 4.0).
- Markdown link: `[Snowflake: INC0114062 (2024-08-14)](https://rewindex.com/company/snowflake/incidents/mwpy9pk485kr)`


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Canonical: https://rewindex.com/company/snowflake/incidents/mwpy9pk485kr · Markdown: https://rewindex.com/company/snowflake/incidents/mwpy9pk485kr.md · JSON: https://rewindex.com/api/v1/companies/snowflake/incidents/mwpy9pk485kr · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:56:54.089Z