# Snowflake: INC0119798

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-11-04 20:22 UTC · Resolved: 2024-11-04 21:31 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.snowflake.com/incidents/l654rzh1tc06](https://status.snowflake.com/incidents/l654rzh1tc06)
- [Company: Snowflake](https://rewindex.com/company/snowflake.md)

## Timeline of updates

- **resolved** 2024-11-04 21:31 UTC: Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features using Snowsight. Incident start time: 19:23 UTC November 04, 2024 Incident end time: 20:10 UTC November 04, 2024 Preliminary root cause: We identified a recent network configuration change that resulted in an increase in connectivity failures. We reverted the configuration change to restore service. A root cause analysis (RCA) document will be published within seven business days.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/snowflake/incidents/l654rzh1tc06 · Markdown: https://rewindex.com/company/snowflake/incidents/l654rzh1tc06.md · JSON: https://rewindex.com/api/v1/companies/snowflake/incidents/l654rzh1tc06 · Generated 2026-10-18T12:36:22.796Z