# Snowflake: Azure - Southeast Asia (Singapore): INC0085208

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2023-05-25 22:36 UTC · Resolved: 2023-05-25 23:52 UTC · Duration: 1.3 h
- Updates: 1
- [Vendor status page: https://status.snowflake.com/incidents/kfz6y9p2t0rh](https://status.snowflake.com/incidents/kfz6y9p2t0rh)
- [Company: Snowflake](https://rewindex.com/company/snowflake.md)

## Timeline of updates

- **resolved** 2023-05-25 23:52 UTC: Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features. Incident start time: 22:23 UTC May 25, 2023 Incident end time: 22:36 UTC May 25, 2023 A root cause analysis (RCA) document will be published within seven business days. Preliminary root cause: A configuration update intended to renew a certificate caused a subset of load-balancing infrastructure to become degraded.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/snowflake/incidents/kfz6y9p2t0rh · Markdown: https://rewindex.com/company/snowflake/incidents/kfz6y9p2t0rh.md · JSON: https://rewindex.com/api/v1/companies/snowflake/incidents/kfz6y9p2t0rh · Generated 2026-10-18T11:36:10.050Z