# Snowflake: AWS - US East (N. Virginia): INC0121733

> Snowflake status incident “AWS - US East (N. Virginia): INC0121733” on 2024-12-03: impact minor (vendor’s label), 2.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/snowflake/incidents/jwm4jjskftdl
Last updated: 2024-12-03T21:52:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-12-03 19:39 UTC · Resolved: 2024-12-03 21:52 UTC · Duration: 2.2 h
- Updates: 1
- [Vendor status page: https://status.snowflake.com/incidents/jwm4jjskftdl](https://status.snowflake.com/incidents/jwm4jjskftdl)
- [Company: Snowflake](https://rewindex.com/company/snowflake.md)

## Timeline of updates

- **resolved** 2024-12-03 21:52 UTC: Current status: We've monitored the environment and confirmed the service is restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may have experienced delays starting and resuming virtual warehouses. Affected customers may have seen virtual warehouses stuck in a resuming state. Incident start time: 18:11 UTC December 03, 2024 Incident end time: 20:08 UTC December 03, 2024 Preliminary root cause: A configuration change introduced in a previous Snowflake release was not compatible with the most recent release, which caused the virtual warehouse start and resume delays experienced by affected customers. A root cause analysis (RCA) document will be published within seven business days.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Snowflake, started 2024-12-03 19:39 UTC, resolved after 2.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/snowflake/incidents/jwm4jjskftdl
- Citation: Snowflake, “AWS - US East (N. Virginia): INC0121733” (2024-12-03 19:39 UTC). Archived by Rewindex: https://rewindex.com/company/snowflake/incidents/jwm4jjskftdl (CC BY 4.0).
- Markdown link: `[Snowflake: AWS - US East (N. Virginia): INC0121733 (2024-12-03)](https://rewindex.com/company/snowflake/incidents/jwm4jjskftdl)`


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Canonical: https://rewindex.com/company/snowflake/incidents/jwm4jjskftdl · Markdown: https://rewindex.com/company/snowflake/incidents/jwm4jjskftdl.md · JSON: https://rewindex.com/api/v1/companies/snowflake/incidents/jwm4jjskftdl · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:37:49.951Z