# Snowflake: AWS - Asia Pacific (Singapore): INC0109079

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2024-05-28 14:27 UTC · Resolved: 2024-05-28 16:04 UTC · Duration: 1.6 h
- Updates: 1
- [Vendor status page: https://status.snowflake.com/incidents/jjcln2jgdvpr](https://status.snowflake.com/incidents/jjcln2jgdvpr)
- [Company: Snowflake](https://rewindex.com/company/snowflake.md)

## Timeline of updates

- **resolved** 2024-05-28 16:04 UTC: Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may have been unable to execute queries. Workaround: There are currently no available workarounds for this issue. Incident start time: 13:55 UTC May 28, 2024 Incident end time: 15:25 UTC May 28, 2024 Preliminary root cause: A configuration update intended to enhance data load efficiency caused users to be unable to run queries in this region. A root cause analysis (RCA) document will be published within seven business days.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/snowflake/incidents/jjcln2jgdvpr · Markdown: https://rewindex.com/company/snowflake/incidents/jjcln2jgdvpr.md · JSON: https://rewindex.com/api/v1/companies/snowflake/incidents/jjcln2jgdvpr · Generated 2026-10-18T09:38:26.208Z