# Snowflake: AWS - US East (N. Virginia): INC0104040

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-03-07 12:10 UTC · Resolved: 2024-03-07 12:10 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.snowflake.com/incidents/hr2wvw09mnrg](https://status.snowflake.com/incidents/hr2wvw09mnrg)
- [Company: Snowflake](https://rewindex.com/company/snowflake.md)

## Timeline of updates

- **resolved** 2024-03-07 12:10 UTC: Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may experience delays while attempting to access or use Snowflake services and features. Incident start time: 12:10 UTC March 07, 2024 Incident end time: 14:52 UTC March 07, 2024 Preliminary root cause: Our preliminary investigation indicates that an increase in resource utilization caused the metadata database to temporarily enter a degraded state, preventing users from accessing multiple Snowflake services. A root cause analysis (RCA) document will be published within seven business days.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/snowflake/incidents/hr2wvw09mnrg · Markdown: https://rewindex.com/company/snowflake/incidents/hr2wvw09mnrg.md · JSON: https://rewindex.com/api/v1/companies/snowflake/incidents/hr2wvw09mnrg · Generated 2026-10-18T11:28:43.427Z