# Snowflake: Azure - UAE North (Dubai): INC0097162

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-11-16 19:01 UTC · Resolved: 2023-11-16 19:01 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.snowflake.com/incidents/hc4dctrpqshj](https://status.snowflake.com/incidents/hc4dctrpqshj)
- [Company: Snowflake](https://rewindex.com/company/snowflake.md)

## Timeline of updates

- **resolved** 2023-11-16 19:01 UTC: Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Users were not able to access Snowflake accounts via a private link. Incident start time: 19:01 UTC November 16, 2023 Incident end time: 13:10 UTC November 17, 2023 Preliminary root cause: A configuration system failure to perform a networking setup on a load balancer. A root cause analysis (RCA) document will be published within seven business days.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/snowflake/incidents/hc4dctrpqshj · Markdown: https://rewindex.com/company/snowflake/incidents/hc4dctrpqshj.md · JSON: https://rewindex.com/api/v1/companies/snowflake/incidents/hc4dctrpqshj · Generated 2026-10-18T10:29:17.391Z