# Snowflake: AWS - US East (N. Virginia): INC0105099

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-03-21 23:35 UTC · Resolved: 2024-03-22 00:40 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.snowflake.com/incidents/h4szx2zl89k2](https://status.snowflake.com/incidents/h4szx2zl89k2)
- [Company: Snowflake](https://rewindex.com/company/snowflake.md)

## Timeline of updates

- **resolved** 2024-03-22 00:40 UTC: Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features using Snowsight. Incident start time: 23:15 UTC March 22, 2024 Incident end time: 23:34 UTC March 22, 2024 Preliminary root cause: A subset of infrastructure that serves user interface requests became degraded, which prevented affected users from accessing Snowsight.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/snowflake/incidents/h4szx2zl89k2 · Markdown: https://rewindex.com/company/snowflake/incidents/h4szx2zl89k2.md · JSON: https://rewindex.com/api/v1/companies/snowflake/incidents/h4szx2zl89k2 · Generated 2026-10-18T10:40:18.817Z