# Snowflake: GCP - Europe West 2 (London): INC0144138

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-09-30 04:42 UTC · Resolved: 2025-09-30 05:59 UTC · Duration: 1.3 h
- Updates: 1
- [Vendor status page: https://status.snowflake.com/incidents/b1280rmhgfh5](https://status.snowflake.com/incidents/b1280rmhgfh5)
- [Company: Snowflake](https://rewindex.com/company/snowflake.md)

## Timeline of updates

- **resolved** 2025-09-30 05:59 UTC: Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, execute queries, or manage data. Incident start time: 03:41 UTC September 30, 2025 Incident end time: 04:40 UTC September 30, 2025 Preliminary root cause: An uptick in resource utilization on some clusters degraded performance for a subset of customers in the region. A root cause analysis (RCA) document will be published within five business days.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/snowflake/incidents/b1280rmhgfh5 · Markdown: https://rewindex.com/company/snowflake/incidents/b1280rmhgfh5.md · JSON: https://rewindex.com/api/v1/companies/snowflake/incidents/b1280rmhgfh5 · Generated 2026-10-18T11:39:02.531Z