# Snowflake: AZURE - US East 2 (Virginia): SI-20200827

> Snowflake status incident “AZURE - US East 2 (Virginia): SI-20200827” on 2020-08-27: impact minor (vendor’s label), 4.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/snowflake/incidents/8sf0grmwx46w
Last updated: 2020-08-27T12:20:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-08-27 08:05 UTC · Resolved: 2020-08-27 12:20 UTC · Duration: 4.3 h
- Updates: 1
- [Vendor status page: https://status.snowflake.com/incidents/8sf0grmwx46w](https://status.snowflake.com/incidents/8sf0grmwx46w)
- [Company: Snowflake](https://rewindex.com/company/snowflake.md)

## Timeline of updates

- **resolved** 2020-08-27 12:20 UTC: All Snowflake Services are now healthy. Update: As of 05:30 PT Sep 02, 2020 Query History is now available. Thank you for your patience. We apologize for the inconvenience. If you have any questions or see any related issues, please submit a support request ticket via the Snowflake Community Site. Thank you, Snowflake Support Update: As of 12:45 PT Sep 01, 2020 Snowflake Engineering completed testing the code required to extract the inaccessible query history data for dates before Aug 27, 2020. We are on track to make the data available by Sep 3, 2020. We will provide another update on the progress of this task at 18:00 PT Sep 01, 2020. Update: As of 11:45 PT Aug 31, 2020 Snowflake Engineering is testing the code required to extract the inaccessible query history data for dates before Aug 25, 2020, and we are expecting to make the data available by Sep 3, 2020. We will provide another update on the progress of this task at 18:00 PT Sep 01, 2020. Update: As of 17:15 PT Aug 28, 2020 Snowflake Engineering is working on the code that is required to extract the inaccessible query history data, and it is progressing at a healthy pace. We expect the release the code for testing over the weekend. We will provide another update on the progress of this task at 18:00 PT Aug 29, 2020. Update: As of 18:00 PT Aug 27, 2020 Snowflake Engineering has identified the issue with the inaccessible query history data and is currently working on restoring access to the data. We will provide another update on the progress of this task at 18:00 PT Aug 28, 2020. Here is a detailed update for the symptoms you may have experienced starting 17:00 PT Aug 25, 2020: 1. Orphaned table locks - This issue has been resolved, and all orphaned locks as of Aug 25, 2020, have been released. 2. Query History a. Query History UI - This page now loads up correctly. The query history will show all queries executed after 05:00 PT Aug 27, 2020. b. Query History by Information Schema - This command will show query history for all queries executed after 05:00 PT Aug 27, 2020. c. Query History by Account Usage - The job history for any queries executed between 17:00 PT Aug 25, 2020, and 05:00 PT Aug 27, 2020, is not captured. We will post a Root Cause Analysis report within the next seven business days. We apologize for the inconvenience. If you have any questions or see any related issues, please submit a support request ticket via the Snowflake Community Site.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Snowflake, started 2020-08-27 08:05 UTC, resolved after 4.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/snowflake/incidents/8sf0grmwx46w
- Citation: Snowflake, “AZURE - US East 2 (Virginia): SI-20200827” (2020-08-27 08:05 UTC). Archived by Rewindex: https://rewindex.com/company/snowflake/incidents/8sf0grmwx46w (CC BY 4.0).
- Markdown link: `[Snowflake: AZURE - US East 2 (Virginia): SI-20200827 (2020-08-27)](https://rewindex.com/company/snowflake/incidents/8sf0grmwx46w)`


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Canonical: https://rewindex.com/company/snowflake/incidents/8sf0grmwx46w · Markdown: https://rewindex.com/company/snowflake/incidents/8sf0grmwx46w.md · JSON: https://rewindex.com/api/v1/companies/snowflake/incidents/8sf0grmwx46w · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:34:23.020Z