# Snowflake: Azure - East US 2 (Virginia): INC0105701

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2024-04-01 16:48 UTC · Resolved: 2024-04-01 17:35 UTC · Duration: 47 min
- Updates: 1
- [Vendor status page: https://status.snowflake.com/incidents/8j83npb1f9xk](https://status.snowflake.com/incidents/8j83npb1f9xk)
- [Company: Snowflake](https://rewindex.com/company/snowflake.md)

## Timeline of updates

- **resolved** 2024-04-01 17:35 UTC: Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Affected users may have been unable to access Snowflake services. Incident start time: 16:03 UTC April 01, 2024 Incident end time: 16:36 UTC April 01, 2024 Preliminary root cause: Our initial investigation identified an occurrence of heightened resource utilization within the metadata database resulting in users being unable to access multiple Snowflake services. We are continuing our investigation to isolate and address the source of the issue. A root cause analysis (RCA) document will be published on April 15, 2024.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/snowflake/incidents/8j83npb1f9xk · Markdown: https://rewindex.com/company/snowflake/incidents/8j83npb1f9xk.md · JSON: https://rewindex.com/api/v1/companies/snowflake/incidents/8j83npb1f9xk · Generated 2026-10-18T11:29:12.835Z