# Snowflake: GCP - US East 4 (N. Virginia): INC0085441

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2023-05-31 02:13 UTC · Resolved: 2023-05-31 05:13 UTC · Duration: 3.0 h
- Updates: 1
- [Vendor status page: https://status.snowflake.com/incidents/7bjl7dt4mysr](https://status.snowflake.com/incidents/7bjl7dt4mysr)
- [Company: Snowflake](https://rewindex.com/company/snowflake.md)

## Timeline of updates

- **resolved** 2023-05-31 05:13 UTC: Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features using any of the native user interfaces. Incident start time: 00:00 UTC May 31, 2023 Incident end time: 04:29 UTC May 31, 2023 A root cause analysis (RCA) document will be published within seven business days. Preliminary root cause: A certificate configuration issue caused a subset of load-balancing infrastructure to become degraded.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/snowflake/incidents/7bjl7dt4mysr · Markdown: https://rewindex.com/company/snowflake/incidents/7bjl7dt4mysr.md · JSON: https://rewindex.com/api/v1/companies/snowflake/incidents/7bjl7dt4mysr · Generated 2026-10-18T11:29:26.240Z