# Snowflake: INC0118402

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-10-14 11:58 UTC · Resolved: 2024-10-14 15:01 UTC · Duration: 3.0 h
- Updates: 1
- [Vendor status page: https://status.snowflake.com/incidents/5h86jfh44gsp](https://status.snowflake.com/incidents/5h86jfh44gsp)
- [Company: Snowflake](https://rewindex.com/company/snowflake.md)

## Timeline of updates

- **resolved** 2024-10-14 15:01 UTC: Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may have experienced delays resuming warehouses or query failures with the error message: "SQL execution internal error: Processing aborted due to error 300004:867554464". Incident start time: 09:30 UTC October 14, 2024 Incident end time: 14:02 UTC October 14, 2024 Preliminary root cause: After investigation, the cause was found to be due to a configuration issue within a specific parameter that was recently enabled as part of Snowflake release 8.39. A root cause analysis (RCA) document will be published within seven business days.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/snowflake/incidents/5h86jfh44gsp · Markdown: https://rewindex.com/company/snowflake/incidents/5h86jfh44gsp.md · JSON: https://rewindex.com/api/v1/companies/snowflake/incidents/5h86jfh44gsp · Generated 2026-10-18T11:33:03.832Z