# Snowflake: Azure - Switzerland North (Zürich): INC0081654

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2023-03-31 20:19 UTC · Resolved: 2023-03-31 21:31 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://status.snowflake.com/incidents/55zdpkrmfhv7](https://status.snowflake.com/incidents/55zdpkrmfhv7)
- [Company: Snowflake](https://rewindex.com/company/snowflake.md)

## Timeline of updates

- **resolved** 2023-03-31 21:31 UTC: Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features. Incident start time: 19:53 UTC March 31, 2023 Incident end time: 20:27 UTC March 31, 2023 A root cause analysis (RCA) document will be published within seven business days. Preliminary root cause: A subset of infrastructure that supports the metadata database system within our Cloud Services layer became degraded, which caused an impact to Snowflake services and query execution.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/snowflake/incidents/55zdpkrmfhv7 · Markdown: https://rewindex.com/company/snowflake/incidents/55zdpkrmfhv7.md · JSON: https://rewindex.com/api/v1/companies/snowflake/incidents/55zdpkrmfhv7 · Generated 2026-10-18T11:27:56.877Z