# Snowflake: Azure - East US 2 (Virginia): INC0123685

> Snowflake status incident “Azure - East US 2 (Virginia): INC0123685” on 2025-01-09: impact minor (vendor’s label), 43 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/snowflake/incidents/4z3kwfwc36sy
Last updated: 2025-01-11T06:59:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-01-09 11:42 UTC · Resolved: 2025-01-11 06:59 UTC · Duration: 43 h
- Updates: 1
- [Vendor status page: https://status.snowflake.com/incidents/4z3kwfwc36sy](https://status.snowflake.com/incidents/4z3kwfwc36sy)
- [Company: Snowflake](https://rewindex.com/company/snowflake.md)

## Timeline of updates

- **resolved** 2025-01-11 06:59 UTC: Current status: We've coordinated with our third-party service provider to implement the fix for this issue, and we've monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified region may experience delays while attempting to access or use Snowflake services and features. Virtual warehouses may be delayed in a resuming state. Incident start time: 00:01 UTC January 09, 2025 Incident end time: 15:10 UTC January 10, 2025 Preliminary root cause: A third-party service provider experienced a network configuration issue, which caused a subset of storage partitions to become unhealthy. This resulted in intermittent virtual machine connectivity issues and failures in allocating or communicating with resources in the region. The nature of this incident prevented standard workarounds, such as bypassing the affected availability zones, which prolonged recovery time. A root cause analysis (RCA) document will be published within ten business days.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Snowflake, started 2025-01-09 11:42 UTC, resolved after 43 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/snowflake/incidents/4z3kwfwc36sy
- Citation: Snowflake, “Azure - East US 2 (Virginia): INC0123685” (2025-01-09 11:42 UTC). Archived by Rewindex: https://rewindex.com/company/snowflake/incidents/4z3kwfwc36sy (CC BY 4.0).
- Markdown link: `[Snowflake: Azure - East US 2 (Virginia): INC0123685 (2025-01-09)](https://rewindex.com/company/snowflake/incidents/4z3kwfwc36sy)`


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Canonical: https://rewindex.com/company/snowflake/incidents/4z3kwfwc36sy · Markdown: https://rewindex.com/company/snowflake/incidents/4z3kwfwc36sy.md · JSON: https://rewindex.com/api/v1/companies/snowflake/incidents/4z3kwfwc36sy · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:28:06.405Z