# Snowflake: AWS - US East (N. Virginia): INC0144180

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-09-30 19:17 UTC · Resolved: 2025-09-30 20:53 UTC · Duration: 1.6 h
- Updates: 1
- [Vendor status page: https://status.snowflake.com/incidents/1q6pgmpldpsl](https://status.snowflake.com/incidents/1q6pgmpldpsl)
- [Company: Snowflake](https://rewindex.com/company/snowflake.md)

## Timeline of updates

- **resolved** 2025-09-30 20:53 UTC: Current status: We've monitored the environment to confirm rolling back the update has restored service. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features using Snowsight. Incident start time: 18:38 UTC September 30, 2025 Incident end time: 19:22 UTC September 30, 2025 Preliminary root cause: A recent update to Snowsight functionality caused the impact. A root cause analysis (RCA) document will be published within five business days.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/snowflake/incidents/1q6pgmpldpsl · Markdown: https://rewindex.com/company/snowflake/incidents/1q6pgmpldpsl.md · JSON: https://rewindex.com/api/v1/companies/snowflake/incidents/1q6pgmpldpsl · Generated 2026-10-18T11:27:09.616Z