# Snowflake: Azure - Canada Central (Toronto): INC0084712

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-05-19 12:20 UTC · Resolved: 2023-05-19 16:10 UTC · Duration: 3.8 h
- Updates: 1
- [Vendor status page: https://status.snowflake.com/incidents/1nfc32bbybxt](https://status.snowflake.com/incidents/1nfc32bbybxt)
- [Company: Snowflake](https://rewindex.com/company/snowflake.md)

## Timeline of updates

- **resolved** 2023-05-19 16:10 UTC: Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: A subset of customers hosted in the specified regions may have been unable to access their worksheets in Snowsight. Incident start time: 10:40 UTC May 19, 2023 Incident end time: 15:18 UTC May 19, 2023 A root cause analysis (RCA) document will be published within seven business days. Preliminary root cause: The investigation determined that a subset of infrastructure responsible for key-value storage encountered a system configuration issue, which caused functionality and features dependent on that storage system to become unavailable.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/snowflake/incidents/1nfc32bbybxt · Markdown: https://rewindex.com/company/snowflake/incidents/1nfc32bbybxt.md · JSON: https://rewindex.com/api/v1/companies/snowflake/incidents/1nfc32bbybxt · Generated 2026-10-18T11:26:49.352Z