# Snowflake: AWS - US West (Oregon): INC0130904

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-04-07 21:57 UTC · Resolved: 2025-04-07 23:31 UTC · Duration: 1.6 h
- Updates: 1
- [Vendor status page: https://status.snowflake.com/incidents/0ptd2r2x1808](https://status.snowflake.com/incidents/0ptd2r2x1808)
- [Company: Snowflake](https://rewindex.com/company/snowflake.md)

## Timeline of updates

- **resolved** 2025-04-07 23:31 UTC: Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may have experienced delays while attempting to access or use Snowflake services and features. Incident start time: 21:00 UTC April 07, 2025 Incident end time: 22:40 UTC April 07, 2025 Preliminary root cause: A configuration change within the Metadata layer caused a temporary disruption when attempting to access Snowflake services and features. A root cause analysis (RCA) document will be published within seven business days.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/snowflake/incidents/0ptd2r2x1808 · Markdown: https://rewindex.com/company/snowflake/incidents/0ptd2r2x1808.md · JSON: https://rewindex.com/api/v1/companies/snowflake/incidents/0ptd2r2x1808 · Generated 2026-10-18T10:30:46.171Z