# Snowflake: AWS - US West (Oregon): INC0141287

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-08-21 01:02 UTC · Resolved: 2025-08-21 02:40 UTC · Duration: 1.6 h
- Updates: 1
- [Vendor status page: https://status.snowflake.com/incidents/02kqvmsr932z](https://status.snowflake.com/incidents/02kqvmsr932z)
- [Company: Snowflake](https://rewindex.com/company/snowflake.md)

## Timeline of updates

- **resolved** 2025-08-21 02:40 UTC: Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, execute queries, or manage data. Incident start time: 00:30 UTC August 21, 2025 Incident end time: 01:16 UTC August 21, 2025 Preliminary root cause: Our initial investigation has identified an issue within our metadata database infrastructure. A root cause analysis (RCA) document will be published within seven business days.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/snowflake/incidents/02kqvmsr932z · Markdown: https://rewindex.com/company/snowflake/incidents/02kqvmsr932z.md · JSON: https://rewindex.com/api/v1/companies/snowflake/incidents/02kqvmsr932z · Generated 2026-10-18T12:33:44.780Z