# Smartsheet: Webhook and Automation rule processing delays

> Smartsheet status incident “Webhook and Automation rule processing delays” on 2021-01-19: impact minor (vendor’s label), 3.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/smartsheet/incidents/zr5q9n4v24n9
Last updated: 2021-01-19T21:30:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-01-19 18:27 UTC · Resolved: 2021-01-19 21:30 UTC · Duration: 3.0 h
- Updates: 1
- [Vendor status page: https://status.smartsheet.com/incidents/zr5q9n4v24n9](https://status.smartsheet.com/incidents/zr5q9n4v24n9)
- [Company: Smartsheet](https://rewindex.com/company/smartsheet.md)

## Timeline of updates

- **resolved** 2021-01-19 21:30 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Smartsheet, started 2021-01-19 18:27 UTC, resolved after 3.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/smartsheet/incidents/zr5q9n4v24n9
- Citation: Smartsheet, “Webhook and Automation rule processing delays” (2021-01-19 18:27 UTC). Archived by Rewindex: https://rewindex.com/company/smartsheet/incidents/zr5q9n4v24n9 (CC BY 4.0).
- Markdown link: `[Smartsheet: Webhook and Automation rule processing delays (2021-01-19)](https://rewindex.com/company/smartsheet/incidents/zr5q9n4v24n9)`


---
Canonical: https://rewindex.com/company/smartsheet/incidents/zr5q9n4v24n9 · Markdown: https://rewindex.com/company/smartsheet/incidents/zr5q9n4v24n9.md · JSON: https://rewindex.com/api/v1/companies/smartsheet/incidents/zr5q9n4v24n9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:18:30.123Z