# Smartsheet: Some customers unable to login

> Smartsheet status incident “Some customers unable to login” on 2023-01-11: impact minor (vendor’s label), 2.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/smartsheet/incidents/z9w7m7vbnh55
Last updated: 2023-01-12T00:47:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-01-11 22:44 UTC · Resolved: 2023-01-12 00:47 UTC · Duration: 2.0 h
- Updates: 1
- [Vendor status page: https://status.smartsheet.com/incidents/z9w7m7vbnh55](https://status.smartsheet.com/incidents/z9w7m7vbnh55)
- [Company: Smartsheet](https://rewindex.com/company/smartsheet.md)

## Timeline of updates

- **resolved** 2023-01-12 00:47 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Smartsheet, started 2023-01-11 22:44 UTC, resolved after 2.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/smartsheet/incidents/z9w7m7vbnh55
- Citation: Smartsheet, “Some customers unable to login” (2023-01-11 22:44 UTC). Archived by Rewindex: https://rewindex.com/company/smartsheet/incidents/z9w7m7vbnh55 (CC BY 4.0).
- Markdown link: `[Smartsheet: Some customers unable to login (2023-01-11)](https://rewindex.com/company/smartsheet/incidents/z9w7m7vbnh55)`


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Canonical: https://rewindex.com/company/smartsheet/incidents/z9w7m7vbnh55 · Markdown: https://rewindex.com/company/smartsheet/incidents/z9w7m7vbnh55.md · JSON: https://rewindex.com/api/v1/companies/smartsheet/incidents/z9w7m7vbnh55 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:32:11.872Z