# Smartsheet: Smartsheet Application & API

> Smartsheet status incident “Smartsheet Application & API” on 2016-09-19: impact none (vendor’s label), 2 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/smartsheet/incidents/z2yyvrsbx1yd
Last updated: 2016-09-21T22:28:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2016-09-19 21:35 UTC · Resolved: 2016-09-21 22:28 UTC · Duration: 2 d
- Updates: 1
- [Vendor status page: https://status.smartsheet.com/incidents/z2yyvrsbx1yd](https://status.smartsheet.com/incidents/z2yyvrsbx1yd)
- [Company: Smartsheet](https://rewindex.com/company/smartsheet.md)

## Timeline of updates

- **resolved** 2016-09-21 22:28 UTC: On September 19th at 11:25 AM Pacific Time, users of the Smartsheet application may have experienced intermittent latency or errors when attempting to load or save sheets. Our operations team identified the issue and found that network activity on the up link to our providers had reached a throughput limit. We have implemented changes to reduce our network utilization and have seen improved performance. We are also building out our infrastructure to continue to provide an excellent customer experience going forward. Since implementing the enhancements, the systems have continued to function as expected.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Smartsheet, started 2016-09-19 21:35 UTC, resolved after 2 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/smartsheet/incidents/z2yyvrsbx1yd
- Citation: Smartsheet, “Smartsheet Application & API” (2016-09-19 21:35 UTC). Archived by Rewindex: https://rewindex.com/company/smartsheet/incidents/z2yyvrsbx1yd (CC BY 4.0).
- Markdown link: `[Smartsheet: Smartsheet Application & API (2016-09-19)](https://rewindex.com/company/smartsheet/incidents/z2yyvrsbx1yd)`


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Canonical: https://rewindex.com/company/smartsheet/incidents/z2yyvrsbx1yd · Markdown: https://rewindex.com/company/smartsheet/incidents/z2yyvrsbx1yd.md · JSON: https://rewindex.com/api/v1/companies/smartsheet/incidents/z2yyvrsbx1yd · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:12:13.486Z