# Smartsheet: Help Center Search Results Error

> Smartsheet status incident “Help Center Search Results Error” on 2023-05-12: impact minor (vendor’s label), 1.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/smartsheet/incidents/wnqdwrcxcjl9
Last updated: 2023-05-12T01:58:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-05-12 00:53 UTC · Resolved: 2023-05-12 01:58 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.smartsheet.com/incidents/wnqdwrcxcjl9](https://status.smartsheet.com/incidents/wnqdwrcxcjl9)
- [Company: Smartsheet](https://rewindex.com/company/smartsheet.md)

## Timeline of updates

- **resolved** 2023-05-12 01:58 UTC: We have identified unexpected behavior with search results on the Smartsheet Help Center page. A fix has been implemented.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Smartsheet, started 2023-05-12 00:53 UTC, resolved after 1.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/smartsheet/incidents/wnqdwrcxcjl9
- Citation: Smartsheet, “Help Center Search Results Error” (2023-05-12 00:53 UTC). Archived by Rewindex: https://rewindex.com/company/smartsheet/incidents/wnqdwrcxcjl9 (CC BY 4.0).
- Markdown link: `[Smartsheet: Help Center Search Results Error (2023-05-12)](https://rewindex.com/company/smartsheet/incidents/wnqdwrcxcjl9)`


---
Canonical: https://rewindex.com/company/smartsheet/incidents/wnqdwrcxcjl9 · Markdown: https://rewindex.com/company/smartsheet/incidents/wnqdwrcxcjl9.md · JSON: https://rewindex.com/api/v1/companies/smartsheet/incidents/wnqdwrcxcjl9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:03:24.575Z