# Smartsheet: Reporting

- Impact (vendor’s label): major
- Status: resolved
- Started: 2015-08-31 23:24 UTC · Resolved: 2015-09-01 00:25 UTC · Duration: 1.0 h
- Updates: 1
- [Vendor status page: https://status.smartsheet.com/incidents/qls6kfkw7csd](https://status.smartsheet.com/incidents/qls6kfkw7csd)
- [Company: Smartsheet](https://rewindex.com/company/smartsheet.md)

## Timeline of updates

- **resolved** 2015-09-01 00:25 UTC: At approximately 4:02 PM it was observed that reports were no longer opening in the Smartsheet application. After working with our datacenter vendor we determined that the IP address for our reporting infrastructure had been allocated to another system during the vendor's build process. By 5:00 PM Pacific Time the IP address had been restored to the reporting infrastructure and reporting functionality restored.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/smartsheet/incidents/qls6kfkw7csd · Markdown: https://rewindex.com/company/smartsheet/incidents/qls6kfkw7csd.md · JSON: https://rewindex.com/api/v1/companies/smartsheet/incidents/qls6kfkw7csd · Generated 2026-10-18T12:37:02.637Z