# Smartsheet: Smartsheet Application & API

> Smartsheet status incident “Smartsheet Application & API” on 2017-07-13: impact minor (vendor’s label), 26 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/smartsheet/incidents/qfpjh5ghdn9s
Last updated: 2017-07-14T19:19:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-07-13 17:46 UTC · Resolved: 2017-07-14 19:19 UTC · Duration: 26 h
- Updates: 1
- [Vendor status page: https://status.smartsheet.com/incidents/qfpjh5ghdn9s](https://status.smartsheet.com/incidents/qfpjh5ghdn9s)
- [Company: Smartsheet](https://rewindex.com/company/smartsheet.md)

## Timeline of updates

- **resolved** 2017-07-14 19:19 UTC: At 10:31 AM PDT, users of the Smartsheet Application may have experienced intermittent issues accessing the application and possibly failures when attempting to load or save certain sheets. Our engineers engaged and discovered a hardware failure. They worked to bring replacement hardware online and service was restored to the affected sheets by 11:04 AM PDT.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Smartsheet, started 2017-07-13 17:46 UTC, resolved after 26 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/smartsheet/incidents/qfpjh5ghdn9s
- Citation: Smartsheet, “Smartsheet Application & API” (2017-07-13 17:46 UTC). Archived by Rewindex: https://rewindex.com/company/smartsheet/incidents/qfpjh5ghdn9s (CC BY 4.0).
- Markdown link: `[Smartsheet: Smartsheet Application & API (2017-07-13)](https://rewindex.com/company/smartsheet/incidents/qfpjh5ghdn9s)`


---
Canonical: https://rewindex.com/company/smartsheet/incidents/qfpjh5ghdn9s · Markdown: https://rewindex.com/company/smartsheet/incidents/qfpjh5ghdn9s.md · JSON: https://rewindex.com/api/v1/companies/smartsheet/incidents/qfpjh5ghdn9s · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:04:56.407Z