# Smartsheet: Smartsheet Application & API

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2018-05-30 19:00 UTC · Resolved: 2018-05-30 19:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.smartsheet.com/incidents/pdvpxsbhwqlw](https://status.smartsheet.com/incidents/pdvpxsbhwqlw)
- [Company: Smartsheet](https://rewindex.com/company/smartsheet.md)

## Timeline of updates

- **resolved** 2018-05-30 19:00 UTC: The Smartsheet Platform experienced an outage starting at 4:16 PM Pacific Time. A component of our data persistence layer experienced a lock in processing and accepting new requests. by 4:22 PM Pacific the system had recovered and was serving traffic at the expected volumes.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/smartsheet/incidents/pdvpxsbhwqlw · Markdown: https://rewindex.com/company/smartsheet/incidents/pdvpxsbhwqlw.md · JSON: https://rewindex.com/api/v1/companies/smartsheet/incidents/pdvpxsbhwqlw · Generated 2026-10-18T13:52:15.413Z