# Smartsheet: System Generated Emails

> Smartsheet status incident “System Generated Emails” on 2016-11-13: impact minor (vendor’s label), 6.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/smartsheet/incidents/hzw9nw3y6qb9
Last updated: 2016-11-14T03:00:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2016-11-13 20:42 UTC · Resolved: 2016-11-14 03:00 UTC · Duration: 6.3 h
- Updates: 1
- [Vendor status page: https://status.smartsheet.com/incidents/hzw9nw3y6qb9](https://status.smartsheet.com/incidents/hzw9nw3y6qb9)
- [Company: Smartsheet](https://rewindex.com/company/smartsheet.md)

## Timeline of updates

- **resolved** 2016-11-14 03:00 UTC: On the morning of November 13, 2016 customers using the Smartsheet application may have experienced delays with System Generated emails from Smartsheet. System health was restored by our Operations team at 11:30 AM Pacific Standard Time and the system has continued to perform as expected since.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Smartsheet, started 2016-11-13 20:42 UTC, resolved after 6.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/smartsheet/incidents/hzw9nw3y6qb9
- Citation: Smartsheet, “System Generated Emails” (2016-11-13 20:42 UTC). Archived by Rewindex: https://rewindex.com/company/smartsheet/incidents/hzw9nw3y6qb9 (CC BY 4.0).
- Markdown link: `[Smartsheet: System Generated Emails (2016-11-13)](https://rewindex.com/company/smartsheet/incidents/hzw9nw3y6qb9)`


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Canonical: https://rewindex.com/company/smartsheet/incidents/hzw9nw3y6qb9 · Markdown: https://rewindex.com/company/smartsheet/incidents/hzw9nw3y6qb9.md · JSON: https://rewindex.com/api/v1/companies/smartsheet/incidents/hzw9nw3y6qb9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:39:09.102Z