# Smartsheet: Some Reports Failing to Load

> Smartsheet status incident “Some Reports Failing to Load” on 2018-09-25: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/smartsheet/incidents/hd78lymq1r84
Last updated: 2018-09-25T18:41:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2018-09-25 18:41 UTC · Resolved: 2018-09-25 18:41 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.smartsheet.com/incidents/hd78lymq1r84](https://status.smartsheet.com/incidents/hd78lymq1r84)
- [Company: Smartsheet](https://rewindex.com/company/smartsheet.md)

## Timeline of updates

- **resolved** 2018-09-25 18:41 UTC: This morning between 5-8am PST reports for some users were inaccessible and would not load. We identified this impacting issue at 7:45am, released a hotfix by 8am, and have confirmed that the issue is resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Smartsheet, started 2018-09-25 18:41 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/smartsheet/incidents/hd78lymq1r84
- Citation: Smartsheet, “Some Reports Failing to Load” (2018-09-25 18:41 UTC). Archived by Rewindex: https://rewindex.com/company/smartsheet/incidents/hd78lymq1r84 (CC BY 4.0).
- Markdown link: `[Smartsheet: Some Reports Failing to Load (2018-09-25)](https://rewindex.com/company/smartsheet/incidents/hd78lymq1r84)`


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Canonical: https://rewindex.com/company/smartsheet/incidents/hd78lymq1r84 · Markdown: https://rewindex.com/company/smartsheet/incidents/hd78lymq1r84.md · JSON: https://rewindex.com/api/v1/companies/smartsheet/incidents/hd78lymq1r84 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:32:06.657Z