# Smartsheet: Smartsheet Connectors Platform

- Impact (vendor’s label): major
- Status: resolved
- Started: 2017-09-12 23:43 UTC · Resolved: 2017-09-13 01:41 UTC · Duration: 2.0 h
- Updates: 1
- [Vendor status page: https://status.smartsheet.com/incidents/gzh37v9c3ks8](https://status.smartsheet.com/incidents/gzh37v9c3ks8)
- [Company: Smartsheet](https://rewindex.com/company/smartsheet.md)

## Timeline of updates

- **resolved** 2017-09-13 01:41 UTC: At 4:43 PM Smartsheet engineers made a change that resulted in the failure of outbound connections for the Smartsheet Connectors Platform. Our infrastructure team was notified and began to diagnose the issue, and at 5:54 the issue was mitigated and the functionality of the Smartsheet Connectors Platform was restored.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/smartsheet/incidents/gzh37v9c3ks8 · Markdown: https://rewindex.com/company/smartsheet/incidents/gzh37v9c3ks8.md · JSON: https://rewindex.com/api/v1/companies/smartsheet/incidents/gzh37v9c3ks8 · Generated 2026-10-18T10:42:44.973Z