# Smartsheet: Unable to access WorkApps and Dashboards

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-04-09 13:35 UTC · Resolved: 2021-04-09 14:06 UTC · Duration: 31 min
- Updates: 1
- [Vendor status page: https://status.smartsheet.com/incidents/bzdl6ff7bdn3](https://status.smartsheet.com/incidents/bzdl6ff7bdn3)
- [Company: Smartsheet](https://rewindex.com/company/smartsheet.md)

## Timeline of updates

- **resolved** 2021-04-09 14:06 UTC: We have identified the cause of the issue. A fix has been implemented and impacted services have recovered.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/smartsheet/incidents/bzdl6ff7bdn3 · Markdown: https://rewindex.com/company/smartsheet/incidents/bzdl6ff7bdn3.md · JSON: https://rewindex.com/api/v1/companies/smartsheet/incidents/bzdl6ff7bdn3 · Generated 2026-10-18T11:44:13.480Z