# Smartsheet: Search Functionality

> Smartsheet status incident “Search Functionality” on 2017-03-03: impact minor (vendor’s label), 22 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/smartsheet/incidents/8zkb48tds16m
Last updated: 2017-03-04T14:52:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-03-03 16:45 UTC · Resolved: 2017-03-04 14:52 UTC · Duration: 22 h
- Updates: 1
- [Vendor status page: https://status.smartsheet.com/incidents/8zkb48tds16m](https://status.smartsheet.com/incidents/8zkb48tds16m)
- [Company: Smartsheet](https://rewindex.com/company/smartsheet.md)

## Timeline of updates

- **resolved** 2017-03-04 14:52 UTC: On March 3rd at 8:15 AM pacific time, users of the Smartsheet search feature experienced delays in recent or new content showing up in search results. Our operations team engaged and identified that the search platform had undergone an automated failover recovery event. Once the event had completed the system processed through the messages that had queued during the event, it was confirmed that by 6:13 PM pacific time the search platform had fully recovered and processed through any delay. During this period, search functionality was available with the exception of a delay in new data being added. At this time all search functionality has been completely restored.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Smartsheet, started 2017-03-03 16:45 UTC, resolved after 22 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/smartsheet/incidents/8zkb48tds16m
- Citation: Smartsheet, “Search Functionality” (2017-03-03 16:45 UTC). Archived by Rewindex: https://rewindex.com/company/smartsheet/incidents/8zkb48tds16m (CC BY 4.0).
- Markdown link: `[Smartsheet: Search Functionality (2017-03-03)](https://rewindex.com/company/smartsheet/incidents/8zkb48tds16m)`


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Canonical: https://rewindex.com/company/smartsheet/incidents/8zkb48tds16m · Markdown: https://rewindex.com/company/smartsheet/incidents/8zkb48tds16m.md · JSON: https://rewindex.com/api/v1/companies/smartsheet/incidents/8zkb48tds16m · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:38:26.829Z