# Smartsheet: Reporting

- Impact (vendor’s label): major
- Status: resolved
- Started: 2016-11-24 20:11 UTC · Resolved: 2016-11-25 01:31 UTC · Duration: 5.3 h
- Updates: 1
- [Vendor status page: https://status.smartsheet.com/incidents/497btyp3rbxm](https://status.smartsheet.com/incidents/497btyp3rbxm)
- [Company: Smartsheet](https://rewindex.com/company/smartsheet.md)

## Timeline of updates

- **resolved** 2016-11-25 01:31 UTC: Beginning at 7:42 PM Pacific Standard Time (PST) on November 23, 2016, customers using the Smartsheet application may have experienced slowness or errors when attempting to load or save a report. By 12:42 PM PST on November 24, 2016 a solution for the problem was identified, and we determined system status had returned to normal. We have continued to monitor systems since this time and they have operated as expected.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/smartsheet/incidents/497btyp3rbxm · Markdown: https://rewindex.com/company/smartsheet/incidents/497btyp3rbxm.md · JSON: https://rewindex.com/api/v1/companies/smartsheet/incidents/497btyp3rbxm · Generated 2026-10-18T11:40:14.349Z