# Smartsheet: Smartsheet Application & API

> Smartsheet status incident “Smartsheet Application & API” on 2017-05-17: impact minor (vendor’s label), 21 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/smartsheet/incidents/3s6p4gs6gkhz
Last updated: 2017-05-17T22:03:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-05-17 00:37 UTC · Resolved: 2017-05-17 22:03 UTC · Duration: 21 h
- Updates: 1
- [Vendor status page: https://status.smartsheet.com/incidents/3s6p4gs6gkhz](https://status.smartsheet.com/incidents/3s6p4gs6gkhz)
- [Company: Smartsheet](https://rewindex.com/company/smartsheet.md)

## Timeline of updates

- **resolved** 2017-05-17 22:03 UTC: On May 16, 2016 at 5:23 PM Pacific Daylight Time (PDT), internal users reported issues uploading files to Smartsheet, accessing files previously uploaded to Smartsheet, and accessing Published HTML sheets. The Smartsheet operations teams was engaged and began working to resolve the issue. At 6:45 PDT it was confirmed that the issue was not affecting Smartsheet customers in any way, and was an internal issue that only affected Smartsheet employees. We apologize for any inconvenience the erroneous status messaging may have caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Smartsheet, started 2017-05-17 00:37 UTC, resolved after 21 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/smartsheet/incidents/3s6p4gs6gkhz
- Citation: Smartsheet, “Smartsheet Application & API” (2017-05-17 00:37 UTC). Archived by Rewindex: https://rewindex.com/company/smartsheet/incidents/3s6p4gs6gkhz (CC BY 4.0).
- Markdown link: `[Smartsheet: Smartsheet Application & API (2017-05-17)](https://rewindex.com/company/smartsheet/incidents/3s6p4gs6gkhz)`


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Canonical: https://rewindex.com/company/smartsheet/incidents/3s6p4gs6gkhz · Markdown: https://rewindex.com/company/smartsheet/incidents/3s6p4gs6gkhz.md · JSON: https://rewindex.com/api/v1/companies/smartsheet/incidents/3s6p4gs6gkhz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:22:14.983Z