# Smartsheet: Smartsheet Application & API

> Smartsheet status incident “Smartsheet Application & API” on 2018-03-16: impact minor (vendor’s label), 20 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/smartsheet/incidents/3mhn3ntrrx24
Last updated: 2018-03-16T01:52:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-03-16 01:32 UTC · Resolved: 2018-03-16 01:52 UTC · Duration: 20 min
- Updates: 1
- [Vendor status page: https://status.smartsheet.com/incidents/3mhn3ntrrx24](https://status.smartsheet.com/incidents/3mhn3ntrrx24)
- [Company: Smartsheet](https://rewindex.com/company/smartsheet.md)

## Timeline of updates

- **resolved** 2018-03-16 01:52 UTC: Our Site Reliability and Database teams were notified of a service impacting event at 18:20 PDT. By 18:27 they were able to identify and resolve the issue. This failure was isolated to a single instance in our underlying database infrastructure, not all customers were impacted.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Smartsheet, started 2018-03-16 01:32 UTC, resolved after 20 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/smartsheet/incidents/3mhn3ntrrx24
- Citation: Smartsheet, “Smartsheet Application & API” (2018-03-16 01:32 UTC). Archived by Rewindex: https://rewindex.com/company/smartsheet/incidents/3mhn3ntrrx24 (CC BY 4.0).
- Markdown link: `[Smartsheet: Smartsheet Application & API (2018-03-16)](https://rewindex.com/company/smartsheet/incidents/3mhn3ntrrx24)`


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Canonical: https://rewindex.com/company/smartsheet/incidents/3mhn3ntrrx24 · Markdown: https://rewindex.com/company/smartsheet/incidents/3mhn3ntrrx24.md · JSON: https://rewindex.com/api/v1/companies/smartsheet/incidents/3mhn3ntrrx24 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:03:40.737Z