# Smartsheet: Investigating Partial Outage for Logging into Smartsheet using SSO/SAML

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-05-16 14:36 UTC · Resolved: 2024-05-16 15:29 UTC · Duration: 53 min
- Updates: 1
- [Vendor status page: https://status.smartsheet.com/incidents/2jbjv68jm0sj](https://status.smartsheet.com/incidents/2jbjv68jm0sj)
- [Company: Smartsheet](https://rewindex.com/company/smartsheet.md)

## Timeline of updates

- **resolved** 2024-05-16 15:29 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/smartsheet/incidents/2jbjv68jm0sj · Markdown: https://rewindex.com/company/smartsheet/incidents/2jbjv68jm0sj.md · JSON: https://rewindex.com/api/v1/companies/smartsheet/incidents/2jbjv68jm0sj · Generated 2026-10-18T12:41:52.857Z