# Smartsheet: Unable to access connectors

> Smartsheet status incident “Unable to access connectors” on 2018-10-16: impact none (vendor’s label), 25 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/smartsheet/incidents/0ptnhkfwd6by
Last updated: 2018-10-17T18:58:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2018-10-16 18:17 UTC · Resolved: 2018-10-17 18:58 UTC · Duration: 25 h
- Updates: 1
- [Vendor status page: https://status.smartsheet.com/incidents/0ptnhkfwd6by](https://status.smartsheet.com/incidents/0ptnhkfwd6by)
- [Company: Smartsheet](https://rewindex.com/company/smartsheet.md)

## Timeline of updates

- **resolved** 2018-10-17 18:58 UTC: The Smartsheet Application has remained stable since our engineers took action to mitigate the issue. The issue has been resolved, and we are closing this incident

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Smartsheet, started 2018-10-16 18:17 UTC, resolved after 25 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/smartsheet/incidents/0ptnhkfwd6by
- Citation: Smartsheet, “Unable to access connectors” (2018-10-16 18:17 UTC). Archived by Rewindex: https://rewindex.com/company/smartsheet/incidents/0ptnhkfwd6by (CC BY 4.0).
- Markdown link: `[Smartsheet: Unable to access connectors (2018-10-16)](https://rewindex.com/company/smartsheet/incidents/0ptnhkfwd6by)`


---
Canonical: https://rewindex.com/company/smartsheet/incidents/0ptnhkfwd6by · Markdown: https://rewindex.com/company/smartsheet/incidents/0ptnhkfwd6by.md · JSON: https://rewindex.com/api/v1/companies/smartsheet/incidents/0ptnhkfwd6by · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:26:54.804Z