# Smartsheet: Reporting

> Smartsheet status incident “Reporting” on 2017-03-17: impact minor (vendor’s label), 9.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/smartsheet/incidents/0k0s6djjpjry
Last updated: 2017-03-18T00:30:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-03-17 15:31 UTC · Resolved: 2017-03-18 00:30 UTC · Duration: 9.0 h
- Updates: 1
- [Vendor status page: https://status.smartsheet.com/incidents/0k0s6djjpjry](https://status.smartsheet.com/incidents/0k0s6djjpjry)
- [Company: Smartsheet](https://rewindex.com/company/smartsheet.md)

## Timeline of updates

- **resolved** 2017-03-18 00:30 UTC: This morning at 7:53 AM pacific time, users of the Smartsheet Reporting service may have received error messages when loading reports or slowness when creating new reports. Our Operations team engaged and began to investigate the issue. By 8:38 AM pacific time, the systems began processing normally and working through any new requests that had not finished processing. The backlog was completely processed by 8:53 AM pacific time and the system has continued to operate as expected since.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Smartsheet, started 2017-03-17 15:31 UTC, resolved after 9.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/smartsheet/incidents/0k0s6djjpjry
- Citation: Smartsheet, “Reporting” (2017-03-17 15:31 UTC). Archived by Rewindex: https://rewindex.com/company/smartsheet/incidents/0k0s6djjpjry (CC BY 4.0).
- Markdown link: `[Smartsheet: Reporting (2017-03-17)](https://rewindex.com/company/smartsheet/incidents/0k0s6djjpjry)`


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Canonical: https://rewindex.com/company/smartsheet/incidents/0k0s6djjpjry · Markdown: https://rewindex.com/company/smartsheet/incidents/0k0s6djjpjry.md · JSON: https://rewindex.com/api/v1/companies/smartsheet/incidents/0k0s6djjpjry · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:18:20.261Z