# Smartsheet in December 2023: incidents, uptime and changes

> Smartsheet in December 2023: 4 incidents on its status page (2 major or critical), 99.02% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Smartsheet’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/smartsheet/2023/12
Last updated: 2024-01-01T00:00:00Z

- Incidents posted: 4 (major/critical: 2) · Maintenance: 0
- By vendor impact label: critical 2, minor 1, none 1
- Uptime (vendor-reported): 99.02% free of major/critical incidents, 98.60% free of any incident; outage time 7 h 16 min, incident time 10 h 23 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2023](https://rewindex.com/company/smartsheet/2023/11.md) · Next: [January 2024](https://rewindex.com/company/smartsheet/2024/01.md) · [All months](https://rewindex.com/company/smartsheet/reports.md) · [Smartsheet](https://rewindex.com/company/smartsheet.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Smartsheet intermittent connectivity](https://rewindex.com/company/smartsheet/incidents/p9fq9p81zg6t.md) | critical | 2023-12-15 01:41 UTC | 2023-12-15 04:22 UTC | 2.7 h | resolved |
| [Unable to Search](https://rewindex.com/company/smartsheet/incidents/csqwd1h180c9.md) | critical | 2023-12-15 17:19 UTC | 2023-12-15 21:54 UTC | 4.6 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Smartsheet Intermittent Connectivity](https://rewindex.com/company/smartsheet/incidents/tb3k8zjwryrr.md) | none | 2023-12-04 21:39 UTC | 2023-12-04 23:38 UTC | 2.0 h | resolved |
| [Data Shuttle intermittently syncing](https://rewindex.com/company/smartsheet/incidents/py6855xh0w47.md) | minor | 2023-12-12 19:22 UTC | 2023-12-12 22:29 UTC | 3.1 h | resolved |
| [Smartsheet intermittent connectivity](https://rewindex.com/company/smartsheet/incidents/p9fq9p81zg6t.md) | critical | 2023-12-15 01:41 UTC | 2023-12-15 04:22 UTC | 2.7 h | resolved |
| [Unable to Search](https://rewindex.com/company/smartsheet/incidents/csqwd1h180c9.md) | critical | 2023-12-15 17:19 UTC | 2023-12-15 21:54 UTC | 4.6 h | resolved |

## Cite this

Smartsheet posted 4 status incidents in December 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/smartsheet/2023/12
- Citation: Smartsheet, “Smartsheet in December 2023” (2023-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/smartsheet/2023/12 (CC BY 4.0).
- Markdown link: `[Smartsheet: Smartsheet in December 2023 (2023-12-01)](https://rewindex.com/company/smartsheet/2023/12)`


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Canonical: https://rewindex.com/company/smartsheet/2023/12 · Markdown: https://rewindex.com/company/smartsheet/2023/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:35:05.707Z