# Smartsheet in July 2023: incidents, uptime and changes

> Smartsheet in July 2023: 4 incidents on its status page (1 major or critical), 99.94% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Smartsheet’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/smartsheet/2023/07
Last updated: 2023-08-01T00:00:00Z

- Incidents posted: 4 (major/critical: 1) · Maintenance: 0
- By vendor impact label: critical 1, minor 2, none 1
- Uptime (vendor-reported): 99.94% free of major/critical incidents, 99.59% free of any incident; outage time 26 min, incident time 3 h 1 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2023](https://rewindex.com/company/smartsheet/2023/06.md) · Next: [August 2023](https://rewindex.com/company/smartsheet/2023/08.md) · [All months](https://rewindex.com/company/smartsheet/reports.md) · [Smartsheet](https://rewindex.com/company/smartsheet.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Brandfolder was unresponsive](https://rewindex.com/company/smartsheet/incidents/g461zll1x2tf.md) | critical | 2023-07-03 18:30 UTC | 2023-07-03 18:56 UTC | 26 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Brandfolder was unresponsive](https://rewindex.com/company/smartsheet/incidents/g461zll1x2tf.md) | critical | 2023-07-03 18:30 UTC | 2023-07-03 18:56 UTC | 26 min | resolved |
| [Brandfolder services are inaccessible](https://rewindex.com/company/smartsheet/incidents/ps138mt52cwb.md) | minor | 2023-07-03 20:31 UTC | 2023-07-03 22:01 UTC | 1.5 h | resolved |
| [Default branding appearing incorrectly](https://rewindex.com/company/smartsheet/incidents/1xwh09ft98jg.md) | none | 2023-07-11 03:15 UTC | 2023-07-11 06:42 UTC | 3.5 h | resolved |
| [Smartsheet Features Delayed](https://rewindex.com/company/smartsheet/incidents/kxr7fdmv7w4k.md) | minor | 2023-07-20 12:06 UTC | 2023-07-20 13:11 UTC | 1.1 h | resolved |

## Cite this

Smartsheet posted 4 status incidents in July 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/smartsheet/2023/07
- Citation: Smartsheet, “Smartsheet in July 2023” (2023-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/smartsheet/2023/07 (CC BY 4.0).
- Markdown link: `[Smartsheet: Smartsheet in July 2023 (2023-07-01)](https://rewindex.com/company/smartsheet/2023/07)`


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Canonical: https://rewindex.com/company/smartsheet/2023/07 · Markdown: https://rewindex.com/company/smartsheet/2023/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:55:58.979Z