# Smartsheet in May 2023: incidents, uptime and changes

> Smartsheet in May 2023: 3 incidents on its status page (1 major or critical), 99.00% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Smartsheet’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/smartsheet/2023/05
Last updated: 2023-06-01T00:00:00Z

- Incidents posted: 3 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 2
- Uptime (vendor-reported): 99.00% free of major/critical incidents, 98.55% free of any incident; outage time 7 h 23 min, incident time 10 h 46 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2023](https://rewindex.com/company/smartsheet/2023/04.md) · Next: [June 2023](https://rewindex.com/company/smartsheet/2023/06.md) · [All months](https://rewindex.com/company/smartsheet/reports.md) · [Smartsheet](https://rewindex.com/company/smartsheet.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Unable to make changes to some Smartsheet items](https://rewindex.com/company/smartsheet/incidents/4v2wdwg5hg51.md) | major | 2023-05-25 09:28 UTC | 2023-05-25 16:51 UTC | 7.4 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Dependency dates missing and Trouble Reaching Smartsheet messages](https://rewindex.com/company/smartsheet/incidents/p1v7gdv8kk8b.md) | minor | 2023-05-05 14:41 UTC | 2023-05-05 16:59 UTC | 2.3 h | resolved |
| [Help Center Search Results Error](https://rewindex.com/company/smartsheet/incidents/wnqdwrcxcjl9.md) | minor | 2023-05-12 00:53 UTC | 2023-05-12 01:58 UTC | 1.1 h | resolved |
| [Unable to make changes to some Smartsheet items](https://rewindex.com/company/smartsheet/incidents/4v2wdwg5hg51.md) | major | 2023-05-25 09:28 UTC | 2023-05-25 16:51 UTC | 7.4 h | resolved |

## Cite this

Smartsheet posted 3 status incidents in May 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/smartsheet/2023/05
- Citation: Smartsheet, “Smartsheet in May 2023” (2023-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/smartsheet/2023/05 (CC BY 4.0).
- Markdown link: `[Smartsheet: Smartsheet in May 2023 (2023-05-01)](https://rewindex.com/company/smartsheet/2023/05)`


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Canonical: https://rewindex.com/company/smartsheet/2023/05 · Markdown: https://rewindex.com/company/smartsheet/2023/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:31:23.796Z