# Smartsheet in April 2023: incidents, uptime and changes

> Smartsheet in April 2023: 4 incidents on its status page (2 major or critical), 96.06% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Smartsheet’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/smartsheet/2023/04
Last updated: 2023-05-01T00:00:00Z

- Incidents posted: 4 (major/critical: 2) · Maintenance: 0
- By vendor impact label: critical 1, major 1, minor 1, none 1
- Uptime (vendor-reported): 96.06% free of major/critical incidents, 92.33% free of any incident; outage time 28 h 21 min, incident time 2.3 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2023](https://rewindex.com/company/smartsheet/2023/03.md) · Next: [May 2023](https://rewindex.com/company/smartsheet/2023/05.md) · [All months](https://rewindex.com/company/smartsheet/reports.md) · [Smartsheet](https://rewindex.com/company/smartsheet.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Investigating Issues with Images and Attachments](https://rewindex.com/company/smartsheet/incidents/zj0fsqr936vb.md) | critical | 2023-04-14 23:39 UTC | 2023-04-16 03:23 UTC | 28 h | resolved |
| [Forms unavailable](https://rewindex.com/company/smartsheet/incidents/1khc88g51sjg.md) | major | 2023-04-04 22:15 UTC | 2023-04-04 22:52 UTC | 37 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Unable To Load Reports Intermittently](https://rewindex.com/company/smartsheet/incidents/kqnbd2l7gphq.md) | none | 2023-04-03 20:36 UTC | 2023-04-03 21:52 UTC | 1.3 h | resolved |
| [Forms unavailable](https://rewindex.com/company/smartsheet/incidents/1khc88g51sjg.md) | major | 2023-04-04 22:15 UTC | 2023-04-04 22:52 UTC | 37 min | resolved |
| [Monthly data for Resource Management Capacity View is temporarily unavailable](https://rewindex.com/company/smartsheet/incidents/jcrs89d8qcxt.md) | minor | 2023-04-06 22:10 UTC | 2023-04-08 01:01 UTC | 27 h | resolved |
| [Investigating Issues with Images and Attachments](https://rewindex.com/company/smartsheet/incidents/zj0fsqr936vb.md) | critical | 2023-04-14 23:39 UTC | 2023-04-16 03:23 UTC | 28 h | resolved |

## Cite this

Smartsheet posted 4 status incidents in April 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/smartsheet/2023/04
- Citation: Smartsheet, “Smartsheet in April 2023” (2023-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/smartsheet/2023/04 (CC BY 4.0).
- Markdown link: `[Smartsheet: Smartsheet in April 2023 (2023-04-01)](https://rewindex.com/company/smartsheet/2023/04)`


---
Canonical: https://rewindex.com/company/smartsheet/2023/04 · Markdown: https://rewindex.com/company/smartsheet/2023/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:09:37.017Z