# Smartsheet in October 2021: incidents, uptime and changes

> Smartsheet in October 2021: 11 incidents on its status page (5 major or critical), 97.68% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Smartsheet’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/smartsheet/2021/10
Last updated: 2021-11-01T00:00:00Z

- Incidents posted: 11 (major/critical: 5) · Maintenance: 0
- By vendor impact label: critical 2, major 3, minor 6
- Uptime (vendor-reported): 97.68% free of major/critical incidents, 93.56% free of any incident; outage time 17 h 15 min, incident time 47 h 53 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2021](https://rewindex.com/company/smartsheet/2021/09.md) · Next: [November 2021](https://rewindex.com/company/smartsheet/2021/11.md) · [All months](https://rewindex.com/company/smartsheet/reports.md) · [Smartsheet](https://rewindex.com/company/smartsheet.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some Automated Workflows Inaccessible in Smartsheet](https://rewindex.com/company/smartsheet/incidents/7wsftqtpgp3f.md) | critical | 2021-10-07 16:17 UTC | 2021-10-07 22:34 UTC | 6.3 h | resolved |
| [App generated emails delayed.](https://rewindex.com/company/smartsheet/incidents/myc1kbrc8jhx.md) | critical | 2021-10-28 18:31 UTC | 2021-10-28 21:33 UTC | 3.0 h | resolved |
| [Admin Center Inaccessible](https://rewindex.com/company/smartsheet/incidents/py8b9nprqjyf.md) | major | 2021-10-14 02:07 UTC | 2021-10-14 04:26 UTC | 2.3 h | resolved |
| [Dashboards inaccessible](https://rewindex.com/company/smartsheet/incidents/xmfrcl469wqg.md) | major | 2021-10-14 23:35 UTC | 2021-10-15 02:17 UTC | 2.7 h | resolved |
| [Smartsheet Unavailable](https://rewindex.com/company/smartsheet/incidents/3dyygzxwk6b6.md) | major | 2021-10-26 14:32 UTC | 2021-10-26 17:27 UTC | 2.9 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Messaging App Notifications](https://rewindex.com/company/smartsheet/incidents/bzmd99ghpfzw.md) | minor | 2021-10-01 12:43 UTC | 2021-10-01 19:05 UTC | 6.4 h | resolved |
| [https://app.smartsheet.com/b/home is available. We are investigating www.smartsheet.com being unavailable](https://rewindex.com/company/smartsheet/incidents/6kgrktdd2yvv.md) | minor | 2021-10-04 14:13 UTC | 2021-10-04 16:17 UTC | 2.1 h | resolved |
| [Delays to Smartsheet Search](https://rewindex.com/company/smartsheet/incidents/gdtwmplq4m2d.md) | minor | 2021-10-04 17:02 UTC | 2021-10-05 02:00 UTC | 9.0 h | resolved |
| [Some Automated Workflows Inaccessible in Smartsheet](https://rewindex.com/company/smartsheet/incidents/7wsftqtpgp3f.md) | critical | 2021-10-07 16:17 UTC | 2021-10-07 22:34 UTC | 6.3 h | resolved |
| [Delays to Smartsheet Search](https://rewindex.com/company/smartsheet/incidents/zyxpd0g9vxjc.md) | minor | 2021-10-07 19:24 UTC | 2021-10-07 22:38 UTC | 3.2 h | resolved |
| [Admin Center Inaccessible](https://rewindex.com/company/smartsheet/incidents/py8b9nprqjyf.md) | major | 2021-10-14 02:07 UTC | 2021-10-14 04:26 UTC | 2.3 h | resolved |
| [Dashboards inaccessible](https://rewindex.com/company/smartsheet/incidents/xmfrcl469wqg.md) | major | 2021-10-14 23:35 UTC | 2021-10-15 02:17 UTC | 2.7 h | resolved |
| [Delay in updating cell links in sheets](https://rewindex.com/company/smartsheet/incidents/7pzxzrm42nvy.md) | minor | 2021-10-20 15:15 UTC | 2021-10-21 01:39 UTC | 10 h | resolved |
| [Delay in updating cell links in sheets](https://rewindex.com/company/smartsheet/incidents/v176d0np5vb0.md) | minor | 2021-10-21 07:59 UTC | 2021-10-21 10:45 UTC | 2.8 h | resolved |
| [Smartsheet Unavailable](https://rewindex.com/company/smartsheet/incidents/3dyygzxwk6b6.md) | major | 2021-10-26 14:32 UTC | 2021-10-26 17:27 UTC | 2.9 h | resolved |
| [App generated emails delayed.](https://rewindex.com/company/smartsheet/incidents/myc1kbrc8jhx.md) | critical | 2021-10-28 18:31 UTC | 2021-10-28 21:33 UTC | 3.0 h | resolved |

## Cite this

Smartsheet posted 11 status incidents in October 2021 (5 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/smartsheet/2021/10
- Citation: Smartsheet, “Smartsheet in October 2021” (2021-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/smartsheet/2021/10 (CC BY 4.0).
- Markdown link: `[Smartsheet: Smartsheet in October 2021 (2021-10-01)](https://rewindex.com/company/smartsheet/2021/10)`


---
Canonical: https://rewindex.com/company/smartsheet/2021/10 · Markdown: https://rewindex.com/company/smartsheet/2021/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:53:15.590Z