# Smartsheet in July 2021: incidents, uptime and changes

> Smartsheet in July 2021: 10 incidents on its status page (1 major or critical), 99.71% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Smartsheet’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/smartsheet/2021/07
Last updated: 2021-08-01T00:00:00Z

- Incidents posted: 10 (major/critical: 1) · Maintenance: 0
- By vendor impact label: critical 1, minor 5, none 4
- Uptime (vendor-reported): 99.71% free of major/critical incidents, 97.75% free of any incident; outage time 2 h 6 min, incident time 16 h 40 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2021](https://rewindex.com/company/smartsheet/2021/06.md) · Next: [August 2021](https://rewindex.com/company/smartsheet/2021/08.md) · [All months](https://rewindex.com/company/smartsheet/reports.md) · [Smartsheet](https://rewindex.com/company/smartsheet.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [DataMesh Service Outage](https://rewindex.com/company/smartsheet/incidents/c95vs9frfgn3.md) | critical | 2021-07-21 20:20 UTC | 2021-07-21 22:26 UTC | 2.1 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Proofs loading slowly](https://rewindex.com/company/smartsheet/incidents/zg32m37ffwfh.md) | minor | 2021-07-06 16:52 UTC | 2021-07-06 20:27 UTC | 3.6 h | resolved |
| [Dashboards are slow to load and edit](https://rewindex.com/company/smartsheet/incidents/bqdr8h0hk4r4.md) | minor | 2021-07-07 16:33 UTC | 2021-07-07 19:29 UTC | 2.9 h | resolved |
| [Unable to add users to groups](https://rewindex.com/company/smartsheet/incidents/xzyycvl67xgy.md) | minor | 2021-07-08 15:46 UTC | 2021-07-08 20:01 UTC | 4.3 h | resolved |
| [Unable to Create New Projects in 10,000ft](https://rewindex.com/company/smartsheet/incidents/n2n33zym1nfr.md) | minor | 2021-07-09 16:57 UTC | 2021-07-09 19:35 UTC | 2.6 h | resolved |
| [Unable to open proof requests with external proofing](https://rewindex.com/company/smartsheet/incidents/djywn9mryqxn.md) | none | 2021-07-10 00:06 UTC | 2021-07-10 02:06 UTC | 2.0 h | resolved |
| [Unable to Load Reports](https://rewindex.com/company/smartsheet/incidents/0vxfphz6dfmk.md) | none | 2021-07-14 20:14 UTC | 2021-07-14 22:11 UTC | 1.9 h | resolved |
| [Smartsheet Unavailable For Some Users](https://rewindex.com/company/smartsheet/incidents/vfqlcw1x4960.md) | none | 2021-07-15 13:18 UTC | 2021-07-15 16:00 UTC | 2.7 h | resolved |
| [DataMesh Service Outage](https://rewindex.com/company/smartsheet/incidents/c95vs9frfgn3.md) | critical | 2021-07-21 20:20 UTC | 2021-07-21 22:26 UTC | 2.1 h | resolved |
| [Control Center Provisioning errors](https://rewindex.com/company/smartsheet/incidents/lm4rqc9851qf.md) | minor | 2021-07-21 21:27 UTC | 2021-07-21 23:36 UTC | 2.1 h | resolved |
| [Calendar App Temporarily Unavailable](https://rewindex.com/company/smartsheet/incidents/qdhpb56zy0dd.md) | none | 2021-07-29 18:47 UTC | 2021-07-29 20:47 UTC | 2.0 h | resolved |

## Cite this

Smartsheet posted 10 status incidents in July 2021 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/smartsheet/2021/07
- Citation: Smartsheet, “Smartsheet in July 2021” (2021-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/smartsheet/2021/07 (CC BY 4.0).
- Markdown link: `[Smartsheet: Smartsheet in July 2021 (2021-07-01)](https://rewindex.com/company/smartsheet/2021/07)`


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Canonical: https://rewindex.com/company/smartsheet/2021/07 · Markdown: https://rewindex.com/company/smartsheet/2021/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:10:57.648Z