# Smartsheet in August 2017: incidents, uptime and changes

> Smartsheet in August 2017: 4 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Smartsheet’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/smartsheet/2017/08
Last updated: 2017-09-01T00:00:00Z

- Incidents posted: 4 (major/critical: 0) · Maintenance: 1
- By vendor impact label: minor 1, none 3
- Uptime (vendor-reported): 100% free of major/critical incidents, 99.16% free of any incident; outage time 0 min, incident time 6 h 13 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2017](https://rewindex.com/company/smartsheet/2017/07.md) · Next: [September 2017](https://rewindex.com/company/smartsheet/2017/09.md) · [All months](https://rewindex.com/company/smartsheet/reports.md) · [Smartsheet](https://rewindex.com/company/smartsheet.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Informational Update](https://rewindex.com/company/smartsheet/incidents/sh6c68j2f4bn.md) | minor | 2017-08-02 14:35 UTC | 2017-08-02 20:48 UTC | 6.2 h | resolved |
| [Smartsheet Web Application Outage](https://rewindex.com/company/smartsheet/incidents/441kgpyfg90s.md) | none | 2017-08-11 14:12 UTC | 2017-08-11 23:58 UTC | 9.8 h | resolved |
| [Website access issues originating from APAC region.](https://rewindex.com/company/smartsheet/incidents/02jlb1wb3d83.md) | none | 2017-08-21 05:18 UTC | 2017-08-21 05:44 UTC | 26 min | resolved |
| [Smartsheet Application & API](https://rewindex.com/company/smartsheet/incidents/x1xq0wt6zz6m.md) | none | 2017-08-21 13:50 UTC | 2017-08-21 23:10 UTC | 9.3 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] We'll be offline on August 19, 2017 at 5:00 PM Pacific Daylight Time for a Product Upgrade](https://rewindex.com/company/smartsheet/incidents/t1s02w0wd8zy.md) | maintenance | 2017-08-20 02:15 UTC | 2017-08-20 02:23 UTC | 8 min | resolved |

## Cite this

Smartsheet posted 4 status incidents in August 2017 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/smartsheet/2017/08
- Citation: Smartsheet, “Smartsheet in August 2017” (2017-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/smartsheet/2017/08 (CC BY 4.0).
- Markdown link: `[Smartsheet: Smartsheet in August 2017 (2017-08-01)](https://rewindex.com/company/smartsheet/2017/08)`


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Canonical: https://rewindex.com/company/smartsheet/2017/08 · Markdown: https://rewindex.com/company/smartsheet/2017/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:07:41.816Z