# Smartsheet in February 2017: incidents, uptime and changes

> Smartsheet in February 2017: 4 incidents on its status page (2 major or critical), 91.07% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Smartsheet’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/smartsheet/2017/02
Last updated: 2017-03-01T05:00:00Z

- Incidents posted: 4 (major/critical: 2) · Maintenance: 1
- By vendor impact label: major 2, minor 2
- Uptime (vendor-reported): 91.07% free of major/critical incidents, 90.18% free of any incident; outage time 2.5 days, incident time 2.7 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2017](https://rewindex.com/company/smartsheet/2017/01.md) · Next: [March 2017](https://rewindex.com/company/smartsheet/2017/03.md) · [All months](https://rewindex.com/company/smartsheet/reports.md) · [Smartsheet](https://rewindex.com/company/smartsheet.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Smartsheet Application & API](https://rewindex.com/company/smartsheet/incidents/0ggr4m01hr12.md) | major | 2017-02-02 16:29 UTC | 2017-02-03 20:09 UTC | 28 h | resolved |
| [Smartsheet Application & API](https://rewindex.com/company/smartsheet/incidents/cvwqscrwjb1q.md) | major | 2017-02-08 16:19 UTC | 2017-02-10 00:38 UTC | 32 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Smartsheet Application & API](https://rewindex.com/company/smartsheet/incidents/0ggr4m01hr12.md) | major | 2017-02-02 16:29 UTC | 2017-02-03 20:09 UTC | 28 h | resolved |
| [Smartsheet Application & API](https://rewindex.com/company/smartsheet/incidents/cvwqscrwjb1q.md) | major | 2017-02-08 16:19 UTC | 2017-02-10 00:38 UTC | 32 h | resolved |
| [System Generated Emails](https://rewindex.com/company/smartsheet/incidents/18vhhtjc1v2s.md) | minor | 2017-02-09 17:02 UTC | 2017-02-10 01:00 UTC | 8.0 h | resolved |
| [Amazon S3 Incident affecting Smartsheet Functionality](https://rewindex.com/company/smartsheet/incidents/6qnrbkx1gb8c.md) | minor | 2017-02-28 18:24 UTC | 2017-03-01 05:00 UTC | 11 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] We'll be offline on February 11, 2017 at 5:00 PM Pacific Standard Time for a Product Upgrade](https://rewindex.com/company/smartsheet/incidents/xdxs7xp8y4wh.md) | maintenance | 2017-02-12 01:00 UTC | 2017-02-12 03:57 UTC | 3.0 h | resolved |

## Cite this

Smartsheet posted 4 status incidents in February 2017 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/smartsheet/2017/02
- Citation: Smartsheet, “Smartsheet in February 2017” (2017-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/smartsheet/2017/02 (CC BY 4.0).
- Markdown link: `[Smartsheet: Smartsheet in February 2017 (2017-02-01)](https://rewindex.com/company/smartsheet/2017/02)`


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Canonical: https://rewindex.com/company/smartsheet/2017/02 · Markdown: https://rewindex.com/company/smartsheet/2017/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:36:21.195Z