# Smartsheet

- Domain: smartsheet.com · Category: collaboration
- Status page: https://status.smartsheet.com (polled every 10 minutes; now operational)
- Incidents archived: 648 (176 major/critical, 45 maintenances), history since 2014-11-07
- Last 90 days: 9 incidents; open now: 0
- Silently edited or deleted incidents: 0

## Incidents by year

| Year | Incidents | Major/critical | Maintenance | Median duration |
| --- | --- | --- | --- | --- |
| 2014 | 10 | 7 | 0 | 4.6 h |
| 2015 | 30 | 8 | 0 | 2.8 h |
| 2016 | 53 | 3 | 4 | 6.6 h |
| 2017 | 43 | 7 | 4 | 9.6 h |
| 2018 | 63 | 6 | 4 | 7.2 h |
| 2019 | 82 | 0 | 8 | 14 h |
| 2020 | 70 | 12 | 5 | 24 h |
| 2021 | 86 | 34 | 8 | 2.9 h |
| 2022 | 51 | 17 | 3 | 3.1 h |
| 2023 | 39 | 17 | 3 | 2.7 h |
| 2024 | 57 | 28 | 4 | 3.0 h |
| 2025 | 38 | 21 | 1 | 3.0 h |
| 2026 | 26 | 16 | 1 | 3.9 h |

## Pricing

Per seat, from $9 per seat / month, billed annually; 4 plan(s) (Contact sales). Extracted from the pricing page captured 2026-10-17: [plans and prices](https://rewindex.com/company/smartsheet/pricing.md)

## Recent notable changes

| When (UTC) | Change | Summary |
| --- | --- | --- |
| 2026-09-21 22:21 UTC | [Major incident: Investigating blank page or error on Smartsheet Login](https://rewindex.com/change/i42d4856c874aa6.md) | Smartsheet’s major login incident caused intermittent blank pages or “upstream request timeout” errors, affecting Australia, Europe and the United States. It started at 2026-09-21 22:21 UTC and was resolved at 2026-09-22 03:43 UTC, lasting 5 h 21 min. Smartsheet attributed the issue to scheduled security maintenance on egress firewalls and confirmed login functionality was fully restored. |
| 2026-09-16 10:36 UTC | [Major incident: Salesforce connector is experiencing intermittent issues](https://rewindex.com/change/i7843cbff5386ac.md) | Smartsheet reported a major degradation affecting the Salesforce Connector and support case creation in the Customer Support Portal from 2026-09-16 10:36 UTC to 2026-09-16 21:02 UTC, lasting 10 h 26 min. The vendor attributed intermittent errors to an upstream CRM provider outage affecting instance stability and API availability across multiple regions; both services were fully restored. |
| 2026-09-11 20:20 UTC | [Major incident: Smartsheet and Smartsheet Login Unavailable for Smartsheet US](https://rewindex.com/change/iff9eb3c94eb10b.md) | Smartsheet reported a major US outage affecting login and application access, starting 2026-09-11 20:20 UTC and resolved at 2026-09-11 23:29 UTC (3 h 9 min). EU and AU were unaffected; the postmortem attributed the outage to a routine internal configuration change, which was corrected. |
| 2026-08-27 13:33 UTC | [Critical incident: Unexpected HTTP response code affecting login, sheet access, Control Center, Dynamic View and other premium apps](https://rewindex.com/change/ifa80912639a473.md) | Smartsheet reported a critical outage affecting login, sheet access, Control Center, Dynamic View and other premium apps, disrupting access to customer work. It started at 2026-08-27 13:33 UTC and resolved at 2026-08-27 15:53 UTC, lasting 2 h 19 min; a fix was implemented at 08-27 13:52 UTC. |
| 2026-08-26 13:28 UTC | [Critical incident: Sheets in Smartsheet US are failing to load](https://rewindex.com/change/i4567ef387142f3.md) | Smartsheet reported a critical US incident affecting sheet loading, Reports, Dashboards, and premium apps including Dynamic View, WorkApps, Resource Management, and Control Center. It started at 2026-08-26 13:28 UTC and resolved at 2026-08-26 18:23 UTC, lasting 4 h 55 min. Smartsheet implemented a fix and monitored recovery. |
| 2026-08-11 19:51 UTC | [Critical incident: Sheets, Reports, and Workflow Services Are Impacted](https://rewindex.com/change/i1bf022ebec6253.md) | Smartsheet reported a critical outage from 2026-08-11 19:51 UTC to 2026-08-11 23:20 UTC (3 h 28 min), causing Sheets and Reports loading timeouts/failures and automation failures that disabled some workflows. Smartsheet attributed it to a database query-routing issue sending certain reads to primary write servers; a mitigation was applied before resolution. |
| 2026-07-30 14:54 UTC | [Major incident: Smartsheet Slowness and Timeout Errors](https://rewindex.com/change/ie2fa9a6267f5f8.md) | Smartsheet reported major slowness and timeouts affecting sheets, premium apps, connectors, and API from 2026-07-30 14:54 UTC to 2026-07-30 17:41 UTC (2 h 47 min). Its postmortem separately described customer impact between approximately 11:00 and 15:57 UTC, attributing failures to a backend service under heavy CPU load during morning traffic ramp-up. |
| 2026-07-15 09:23 UTC | [Major incident: Smartsheet US is not loading](https://rewindex.com/change/i24077e957c5970.md) | Smartsheet US had a major outage from 2026-07-15 09:23 UTC to 2026-07-15 09:55 UTC (32 min), causing incomplete loading during login or item access. Smartsheet attributed authorization-check errors to a routine system update temporarily directing some requests to unavailable infrastructure; a fix was implemented and the incident resolved. |
| 2026-06-10 22:21 UTC | [Major incident: Smartsheet add-ons for Google is not working](https://rewindex.com/change/ic569b3d037cc62.md) | Smartsheet reported a major outage of Smartsheet and Brandfolder add-ons for Google Docs, Sheets, and Slides from 2026-06-10 22:21 UTC to 2026-06-11 11:02 UTC, lasting 12 h 41 min. The postmortem says Google’s removal of an older runtime broke Smartsheet Merge for all ~234,000 users; code and deployment updates resolved it, with no customer data lost. |
| 2026-04-13 16:33 UTC | [Major incident: Failures during Form Submissions](https://rewindex.com/change/i5fc080b26e491d.md) | Smartsheet reported a major incident affecting CAPTCHA-enabled Forms: some users could not submit forms because of a problem with its reCAPTCHA verification endpoint. The incident started at 2026-04-13 16:33 UTC and was resolved at 2026-04-13 20:46 UTC, lasting 4 h 13 min; all form submissions are operating normally. |

Full timeline: [Smartsheet changes](https://rewindex.com/company/smartsheet/changes.md)
## Silent edits and deletions

_None._

## Page change history

| Page | URL | Versions | Last changed (UTC) | History |
| --- | --- | --- | --- | --- |
| Privacy policy | [https://smartsheet.com/privacy](https://smartsheet.com/privacy) | 1 | 2026-10-17 |  |
| Subprocessors | [https://smartsheet.com/legal/subprocessors](https://smartsheet.com/legal/subprocessors) | 1 | 2026-10-17 |  |
| Pricing | [https://smartsheet.com/pricing](https://smartsheet.com/pricing) | 1 | 2026-10-17 |  |
| Trust / security | [https://www.smartsheet.com/trust](https://www.smartsheet.com/trust) | 1 | 2026-10-17 |  |

_No page changes since the first snapshot._

## Latest 100 incidents

| Started (UTC) | Incident | Impact | Duration | Edited |
| --- | --- | --- | --- | --- |
| 2026-10-01 17:03 UTC | [Both automated and manual approval workflows are currently failing to execute](https://stspg.io/0f9qpnwj2s84) | minor | 5.4 h |  |
| 2026-09-21 22:21 UTC | [Investigating blank page or error on Smartsheet Login](https://stspg.io/v3r0btbn5w6n) | major | 5.4 h |  |
| 2026-09-16 10:36 UTC | [Salesforce connector is experiencing intermittent issues](https://stspg.io/p2bsj2rqyxx9) | major | 10 h |  |
| 2026-09-11 20:20 UTC | [Smartsheet and Smartsheet Login Unavailable for Smartsheet US](https://stspg.io/rljmp4ztkybb) | major | 3.1 h |  |
| 2026-08-27 13:33 UTC | [Unexpected HTTP response code affecting login, sheet access, Control Center, Dynamic View and other premium apps](https://stspg.io/y1r6gdt3yg08) | critical | 2.3 h |  |
| 2026-08-26 13:28 UTC | [Sheets in Smartsheet US are failing to load](https://stspg.io/9cmq02rdjgvb) | critical | 4.9 h |  |
| 2026-08-25 20:45 UTC | [Intermittent Cell Link and Cross Sheet Reference delays/failures](https://stspg.io/9sqz47rrrh2c) | minor | 3.6 h |  |
| 2026-08-11 19:51 UTC | [Sheets, Reports, and Workflow Services Are Impacted](https://stspg.io/vrp68skyl8qq) | critical | 3.5 h |  |
| 2026-07-30 14:54 UTC | [Smartsheet Slowness and Timeout Errors](https://stspg.io/hl4qwzynvx74) | major | 2.8 h |  |
| 2026-07-15 09:23 UTC | [Smartsheet US is not loading](https://stspg.io/w4z44rdbk7fp) | major | 32 min |  |
| 2026-06-24 21:51 UTC | [Investigating missing or delayed Update / Approval Requests notifications and emails](https://stspg.io/wv3g5tdz1jqd) | minor | 7.9 h |  |
| 2026-06-18 21:42 UTC | [Increased spam activity with Smartsheet Forms](https://stspg.io/0kkdfjb9pnyp) | minor | 20 d |  |
| 2026-06-10 22:21 UTC | [Smartsheet add-ons for Google is not working](https://stspg.io/7s12m1dw8035) | major | 13 h |  |
| 2026-06-03 20:28 UTC | [Investigating assets unexpectedly moved from Folders to the Parent Workspace](https://stspg.io/47sb3df10lvy) | none | 2 d |  |
| 2026-05-27 17:50 UTC | [Sheets Not Loading/Opening – "Trouble Reaching Smartsheet" Error](https://stspg.io/61pn0mr7ks4s) | minor | 7.0 h |  |
| 2026-04-22 16:45 UTC | [Investigating Workspace panel not opening or closing unexpectedly](https://stspg.io/8mm5692kl3jr) | minor | 2.6 h |  |
| 2026-04-17 19:23 UTC | [Smartsheet's Resource Management Integration Loading Issues](https://stspg.io/fdr449sfg01c) | minor | 4.7 h |  |
| 2026-04-13 16:33 UTC | [Failures during Form Submissions](https://stspg.io/r2bsl4ll5n5y) | major | 4.2 h |  |
| 2026-03-31 18:53 UTC | [Proof Performance and Watermarks](https://stspg.io/t6x0vn34jryk) | minor | 3.1 h |  |
| 2026-03-24 15:16 UTC | [User & Group Management](https://stspg.io/npqm0b0cf12v) | major | 3.2 h |  |
| 2026-03-03 17:16 UTC | [Form Submissions issue](https://stspg.io/f33vwbhhblqt) | major | 30 h |  |
| 2026-02-27 21:55 UTC | [Brandfolder Monthly Reports Delayed](https://stspg.io/9k6zbycs4m07) | major | 25 d |  |
| 2026-02-22 12:17 UTC | [PROD-AU home not loading](https://stspg.io/h5f0xrc3rrwd) | critical | 2.5 h |  |
| 2026-02-17 16:08 UTC | [Resource Management Advanced reports failing to create and refresh.](https://stspg.io/xdfyr06f5jkd) | major | 2.8 h |  |
| 2026-02-10 19:06 UTC | [Proof links returning a blank screen](https://stspg.io/tkjbhv6b2lb3) | none | 3.2 h |  |
| 2026-01-18 05:09 UTC | [Errors Accessing Smartsheet](https://stspg.io/ty2q42g3yvvk) | major | 27 min |  |
| 2025-12-04 18:55 UTC | [Document Generation Request Delays](https://stspg.io/71303cjzk4qr) | major | 2.5 h |  |
| 2025-12-02 14:35 UTC | [Resolved Emails From Smartsheet Not Delivered](https://stspg.io/v492zb95q09m) | none | 4.1 h |  |
| 2025-11-11 00:19 UTC | [A few Smartsheet services are not sending out emails](https://stspg.io/2yfmys2kbxqb) | minor | 1.1 h |  |
| 2025-10-29 21:17 UTC | [help.smartsheet.com connectivity errors.](https://stspg.io/909db0xrw64d) | none | 2.5 h |  |
| 2025-10-29 16:56 UTC | [Investigating errors using Login with Microsoft](https://stspg.io/vy4lpw3xg0v3) | major | 8.5 h |  |
| 2025-10-27 12:51 UTC | [Brandfolder: SendGrid notifications not processing "Your account was frozen due to unpaid invoices"](https://stspg.io/xjzs23y82n14) | major | 2.1 h |  |
| 2025-10-20 14:42 UTC | [Resolved Connectivity Issue Due to AWS outage](https://stspg.io/svzcvzn78l5k) | none | 11 h |  |
| 2025-10-14 16:39 UTC | [Attachments Disabled Message](https://stspg.io/ddkknd8cyn5t) | major | 4.5 h |  |
| 2025-10-10 00:28 UTC | [Issues Uploading Attachments Through WorkApps](https://stspg.io/w1gtb68r8xxx) | none | 7.0 h |  |
| 2025-10-01 09:05 UTC | [Workflows and Webhooks not triggering on attachments or comments](https://stspg.io/639xlb2fjjwh) | minor | 48 min |  |
| 2025-09-09 03:09 UTC | [Sheet Loading and Saving](https://stspg.io/17bt7lg0n0qg) | minor | 22 h |  |
| 2025-08-27 13:43 UTC | [Data Shuttle](https://stspg.io/cm7h1dx3ps2n) | major | 4.0 h |  |
| 2025-08-26 00:34 UTC | [Smartsheet App Unavailable](https://stspg.io/vpx69lvq2nrr) | critical | 2.4 h |  |
| 2025-07-16 00:27 UTC | [Investigating: Smartsheet Inaccessible](https://stspg.io/yrcj452mzq1n) | major | 2.3 h |  |
| 2025-07-09 23:09 UTC | [Intermittent Errors When Creating Assets (Sheets, Reports, Dashboards, Workspaces)](https://stspg.io/hyghkthbjw9p) | minor | 2.3 h |  |
| 2025-07-07 01:25 UTC | [503 Errors on File Upload](https://stspg.io/0xnj8m3gn4wk) | major | 3.1 h |  |
| 2025-06-24 18:43 UTC | [Investigating Customer Support Portal Issues](https://stspg.io/qszzgygzxsc5) | minor | 2.8 h |  |
| 2025-06-23 20:19 UTC | [Errors with Dynamic Views with a report source](https://stspg.io/r085dxkl641t) | minor | 3.7 h |  |
| 2025-06-23 16:48 UTC | [Investigating errors with form submissions and sheets not loading](https://stspg.io/tx43n1bccshw) | minor | 3.5 h |  |
| 2025-06-17 10:19 UTC | [Admin Center page is not reachable](https://stspg.io/lnqprdsp2290) | major | 5.7 h |  |
| 2025-06-12 18:54 UTC | [Google Cloud Service Incident affecting Smartsheet Functionality](https://stspg.io/3qg8bfp988rp) | major | 4.4 h |  |
| 2025-05-27 18:03 UTC | [Intermittent Smartsheet Access](https://stspg.io/m097cjvwk3k9) | major | 2.6 h |  |
| 2025-05-07 14:50 UTC | [Smartsheet intermittent errors](https://stspg.io/ckltv95l487k) | minor | 3.5 h |  |
| 2025-04-30 05:37 UTC | [Smartsheet access issues and unexpected errors](https://stspg.io/vlb5ftxvtv6m) | major | 3.0 h |  |
| 2025-04-24 14:59 UTC | [Delays in Workflow Automation and Sheet Access](https://status.smartsheet.com/incidents/hhnzgl0zk29t) | major | 5.0 h |  |
| 2025-04-21 21:45 UTC | [Unable to load Dashboards](https://status.smartsheet.com/incidents/4cbdf7t9sh7z) | major | 4.7 h |  |
| 2025-04-08 13:58 UTC | [Login attempts failures](https://status.smartsheet.com/incidents/3btbh4s95m6f) | critical | 29 min |  |
| 2025-04-04 21:50 UTC | [Dashboards and template creation failing](https://status.smartsheet.com/incidents/tj2fmdq0gw4h) | critical | 3.0 h |  |
| 2025-04-03 22:22 UTC | [Intermittent app connectivity](https://status.smartsheet.com/incidents/7624grdxngm1) | minor | 2.4 h |  |
| 2025-03-27 14:57 UTC | [Investigating Workflow Automation and Search delays and errors loading Sheets](https://status.smartsheet.com/incidents/5vtxjlrt6bt7) | minor | 3.1 h |  |
| 2025-03-20 14:55 UTC | [Workflows are currently Delayed & Some Sheets Not Loading](https://status.smartsheet.com/incidents/t4h1chdl7xtl) | minor | 1.0 h |  |
| 2025-01-28 00:35 UTC | [Users may experience issues Log in and opening assets](https://status.smartsheet.com/incidents/3bxm1cl5gr0j) | major | 2.3 h |  |
| 2025-01-23 21:36 UTC | [Unable to Open Newly Created Assets](https://status.smartsheet.com/incidents/yszmp78w3d95) | major | 1.1 h |  |
| 2025-01-18 00:30 UTC | [Temporary Authentication Outage](https://status.smartsheet.com/incidents/0xg1scmpvgp0) | none | 0 min |  |
| 2025-01-17 22:19 UTC | [Smartsheet Delay/Failing to Load](https://status.smartsheet.com/incidents/2yhz0yc3ddq1) | major | 3 min |  |
| 2025-01-17 18:26 UTC | [In-App Support Chat Delay](https://status.smartsheet.com/incidents/dlj4rj4t8fq8) | minor | 4.4 h |  |
| 2025-01-15 18:30 UTC | [Permissions Errors for Newly Created Assets](https://status.smartsheet.com/incidents/jqc20c3jqk7g) | major | 2.9 h |  |
| 2025-01-09 19:23 UTC | [Dashboard Loading Issues](https://status.smartsheet.com/incidents/lpby75k3tq9k) | major | 2.2 h |  |
| 2024-12-18 17:30 UTC | [Loading delays and errors with sheets, dashboards, reports and workspaces](https://status.smartsheet.com/incidents/nvp520f0yc28) | minor | 11 min |  |
| 2024-12-04 19:08 UTC | [Sheet loading delays and errors](https://status.smartsheet.com/incidents/679m1j23qqyr) | minor | 15 min |  |
| 2024-11-15 22:05 UTC | [Data Shuttle Run on Attachment issues](https://status.smartsheet.com/incidents/gfzhwwwsy4jh) | major | 5.1 h |  |
| 2024-11-05 20:14 UTC | [Control Center Degraded Performance](https://status.smartsheet.com/incidents/cx82kfbtjz8r) | minor | 8 min |  |
| 2024-11-05 01:10 UTC | [Degraded Access to Smartsheet](https://status.smartsheet.com/incidents/ryhz7m1wwhrp) | none | 0 min |  |
| 2024-11-04 23:18 UTC | [Control Center Degraded Performance](https://status.smartsheet.com/incidents/0h1gby732hsf) | none | 0 min |  |
| 2024-10-28 15:30 UTC | [Automated Workflows Delayed](https://status.smartsheet.com/incidents/dq3dg2f8fsch) | minor | 3.9 h |  |
| 2024-10-21 09:00 UTC | [WorkApps Degraded Performance](https://status.smartsheet.com/incidents/9dnzzx5h14bf) | major | 2.8 h |  |
| 2024-10-15 22:46 UTC | [Data Shuttle login errors](https://status.smartsheet.com/incidents/8wcnrbptvgmq) | major | 3.0 h |  |
| 2024-10-02 17:49 UTC | [Brandfolder Asset Access](https://status.smartsheet.com/incidents/y8n1213l3cl0) | minor | 8 d |  |
| 2024-10-01 19:03 UTC | [Brandfolder Asset Access](https://status.smartsheet.com/incidents/7k7c49jytqr2) | minor | 4.5 h |  |
| 2024-09-30 14:31 UTC | [Investigating](https://status.smartsheet.com/incidents/160mn69m99wz) | major | 3.1 h |  |
| 2024-09-24 17:39 UTC | [Investigating errors in Smartsheet](https://status.smartsheet.com/incidents/j6c8n21ppk8y) | minor | 2.5 h |  |
| 2024-09-20 19:04 UTC | [Investigating an issue previewing attachments](https://status.smartsheet.com/incidents/mbb0brfmb7qt) | major | 2.4 h |  |
| 2024-09-11 00:24 UTC | [Unable to access Smartsheet](https://status.smartsheet.com/incidents/2bbcvwy0my61) | critical | 2.7 h |  |
| 2024-09-04 13:50 UTC | [Smartsheet down when logging in](https://status.smartsheet.com/incidents/wtp5mxjbbz5g) | none | 0 min |  |
| 2024-08-14 10:58 UTC | [Unable to Create or Edit Copy/Move Row Automation Workflows](https://status.smartsheet.com/incidents/83hf7x5h9v20) | major | 2.5 h |  |
| 2024-08-08 17:00 UTC | [Sheets & Dashboards Performance Issues](https://status.smartsheet.com/incidents/lmhv92frwht0) | minor | 2.5 h |  |
| 2024-08-05 15:27 UTC | [Smartsheet App Slow Performance](https://status.smartsheet.com/incidents/y437fxncr62r) | minor | 7.3 h |  |
| 2024-08-02 16:38 UTC | [Smartsheet App Issues](https://status.smartsheet.com/incidents/2g6kw1ngz1gp) | major | 2.6 h |  |
| 2024-08-01 21:12 UTC | [Issue loading and saving](https://status.smartsheet.com/incidents/xv9h6rxfhc16) | none | 2.3 h |  |
| 2024-07-30 22:13 UTC | [Unable to access Smartsheet](https://status.smartsheet.com/incidents/570vk6zhqnb2) | critical | 4.3 h |  |
| 2024-07-24 18:54 UTC | [Board View Pop Up](https://status.smartsheet.com/incidents/5j23zvn48nhw) | major | 2.2 h |  |
| 2024-07-19 02:57 UTC | [Errors creating sheets and reports](https://status.smartsheet.com/incidents/xmq4b4vy7433) | none | 2.0 h |  |
| 2024-07-17 13:17 UTC | [Unable to access Smartsheet](https://status.smartsheet.com/incidents/drmsfqrrrbd1) | critical | 2.5 h |  |
| 2024-07-16 16:12 UTC | [Issues loading sheets and reports](https://status.smartsheet.com/incidents/q9drgkpblh4z) | major | 10 h |  |
| 2024-07-15 22:28 UTC | [Issues loading assets and automations](https://status.smartsheet.com/incidents/pfj97w2lwvk7) | minor | 5.2 h |  |
| 2024-07-13 03:38 UTC | [AI Tools Intermittent Connectivity](https://status.smartsheet.com/incidents/t4fn7bjdjqxq) | minor | 3.5 h |  |
| 2024-07-03 18:21 UTC | [Investigating some Automation Workflow failures](https://status.smartsheet.com/incidents/nlg32p4k68zs) | major | 6.0 h |  |
| 2024-06-28 17:15 UTC | [Investigating checkbox columns not displaying correctly](https://status.smartsheet.com/incidents/ryzq0fls9s25) | minor | 2.8 h |  |
| 2024-05-28 16:26 UTC | [Smartsheet App Connectivity](https://status.smartsheet.com/incidents/l4cktsvs75fp) | critical | 10 h |  |
| 2024-05-20 11:52 UTC | [Data Shuttle workflows not running](https://status.smartsheet.com/incidents/mzc6q777kr2h) | minor | 5.7 h |  |
| 2024-05-16 14:36 UTC | [Investigating Partial Outage for Logging into Smartsheet using SSO/SAML](https://status.smartsheet.com/incidents/2jbjv68jm0sj) | major | 53 min |  |
| 2024-05-09 22:11 UTC | [Investigating errors using Login with Microsoft](https://status.smartsheet.com/incidents/4g7dvnz39y47) | critical | 6.6 h |  |
| 2024-05-08 20:20 UTC | [Investigating some customer reports of ODBC Authorization Failed Errors when using Live Data Connector](https://status.smartsheet.com/incidents/06sm2hwkkl9f) | major | 3.2 h |  |
| 2024-04-15 22:38 UTC | [Dashboard Loading Issues](https://status.smartsheet.com/incidents/0btgxzg054gm) | minor | 2.0 h |  |


## Charts

### Chart data: Smartsheet status incidents per year
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.

| Year | Incidents | Major/critical |
| --- | --- | --- |
| 2014 | 10 | 7 |
| 2015 | 30 | 8 |
| 2016 | 53 | 3 |
| 2017 | 43 | 7 |
| 2018 | 63 | 6 |
| 2019 | 82 | 0 |
| 2020 | 70 | 12 |
| 2021 | 86 | 34 |
| 2022 | 51 | 17 |
| 2023 | 39 | 17 |
| 2024 | 57 | 28 |
| 2025 | 38 | 21 |
| 2026 | 26 | 16 |

### Chart data: Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.

| Month | Impact | Incidents |
| --- | --- | --- |
| 2023-11 | critical | 3 |
| 2023-11 | minor | 1 |
| 2023-12 | critical | 2 |
| 2023-12 | minor | 1 |
| 2023-12 | none | 1 |
| 2024-01 | critical | 1 |
| 2024-01 | minor | 1 |
| 2024-02 | critical | 1 |
| 2024-02 | major | 3 |
| 2024-02 | minor | 2 |
| 2024-03 | critical | 1 |
| 2024-03 | major | 3 |
| 2024-03 | minor | 4 |
| 2024-03 | none | 2 |
| 2024-04 | critical | 1 |
| 2024-04 | major | 1 |
| 2024-04 | minor | 1 |
| 2024-04 | none | 1 |
| 2024-05 | critical | 2 |
| 2024-05 | major | 2 |
| 2024-05 | minor | 1 |
| 2024-06 | minor | 1 |
| 2024-07 | critical | 2 |
| 2024-07 | major | 3 |
| 2024-07 | minor | 2 |
| 2024-07 | none | 1 |
| 2024-08 | major | 2 |
| 2024-08 | minor | 2 |
| 2024-08 | none | 1 |
| 2024-09 | critical | 1 |
| 2024-09 | major | 2 |
| 2024-09 | minor | 1 |
| 2024-09 | none | 1 |
| 2024-10 | major | 2 |
| 2024-10 | minor | 3 |
| 2024-11 | major | 1 |
| 2024-11 | minor | 1 |
| 2024-11 | none | 2 |
| 2024-12 | minor | 2 |
| 2025-01 | major | 5 |
| 2025-01 | minor | 1 |
| 2025-01 | none | 1 |
| 2025-03 | minor | 2 |
| 2025-04 | critical | 2 |
| 2025-04 | major | 3 |
| 2025-04 | minor | 1 |
| 2025-05 | major | 1 |
| 2025-05 | minor | 1 |
| 2025-06 | major | 2 |
| 2025-06 | minor | 3 |
| 2025-07 | major | 2 |
| 2025-07 | minor | 1 |
| 2025-08 | critical | 1 |
| 2025-08 | major | 1 |
| 2025-09 | minor | 1 |
| 2025-10 | major | 3 |
| 2025-10 | minor | 1 |
| 2025-10 | none | 3 |
| 2025-11 | minor | 1 |
| 2025-12 | major | 1 |
| 2025-12 | none | 1 |
| 2026-01 | major | 1 |
| 2026-02 | critical | 1 |
| 2026-02 | major | 2 |
| 2026-02 | none | 1 |
| 2026-03 | major | 2 |
| 2026-03 | minor | 1 |
| 2026-04 | major | 1 |
| 2026-04 | minor | 2 |
| 2026-05 | minor | 1 |
| 2026-06 | major | 1 |
| 2026-06 | minor | 2 |
| 2026-06 | none | 1 |
| 2026-07 | major | 2 |
| 2026-08 | critical | 3 |
| 2026-08 | minor | 1 |
| 2026-09 | major | 3 |
| 2026-10 | minor | 1 |

### Chart data: Page snapshot history
One dot per archived version. Grey = first archived (baseline), orange = text changed.

| Date | Page | Change |
| --- | --- | --- |
| 2026-10-17 | Trust / security | baseline |
| 2026-10-17 | Subprocessors | baseline |
| 2026-10-17 | Privacy policy | baseline |
| 2026-10-17 | Pricing | baseline |

---
Canonical: https://rewindex.com/company/smartsheet · Markdown: https://rewindex.com/company/smartsheet.md · JSON: https://rewindex.com/api/v1/companies/smartsheet · Generated 2026-10-18T02:31:26.409Z