# SingleStore: Singlestore Portal Down

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-05-08 03:21 UTC · Resolved: 2026-05-14 14:57 UTC · Duration: 6 d
- Updates: 4 · Affected components: Cluster Management
- [Vendor status page: https://status.singlestore.com/pages/incident/5f75344c593ae004ba02aaa6/69fd56a644970a0506e59f59](https://status.singlestore.com/pages/incident/5f75344c593ae004ba02aaa6/69fd56a644970a0506e59f59)
- [Company: SingleStore](https://rewindex.com/company/singlestore.md)

## Timeline of updates

- **investigating** 2026-05-08 03:21 UTC: We are aware that the portal is down and currently investigating.
- **identified** 2026-05-08 04:20 UTC: We have figured out the issue and currently working on mitigating it.
- **monitoring** 2026-05-08 05:23 UTC: The issue has been mitigated and we are currently monitoring.
- **resolved** 2026-05-14 14:57 UTC: Incident resolved

## Rewindex changes for this incident

- 2026-05-08 03:21 UTC: [Critical incident: Singlestore Portal Down](https://rewindex.com/change/i92e1c03c0a90d8.md)


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Canonical: https://rewindex.com/company/singlestore/incidents/69fd56a644970a0506e59f59 · Markdown: https://rewindex.com/company/singlestore/incidents/69fd56a644970a0506e59f59.md · JSON: https://rewindex.com/api/v1/companies/singlestore/incidents/69fd56a644970a0506e59f59 · Generated 2026-10-18T09:38:27.303Z