# SingleStore: Degraded performance on AWS us-east-1

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2025-10-20 08:18 UTC · Resolved: 2025-10-21 01:11 UTC · Duration: 17 h
- Updates: 4 · Affected components: AWS Clusters
- [Vendor status page: https://status.singlestore.com/pages/incident/5f75344c593ae004ba02aaa6/68f5f03857e5a348fd0b2300](https://status.singlestore.com/pages/incident/5f75344c593ae004ba02aaa6/68f5f03857e5a348fd0b2300)
- [Company: SingleStore](https://rewindex.com/company/singlestore.md)

## Timeline of updates

- **identified** 2025-10-20 08:18 UTC: Degraded performance on AWS region us-east-1 due to ongoing AWS issues. Please follow AWS status page for more information https://health.aws.amazon.com/health/status
- **identified** 2025-10-20 15:56 UTC: Impact to workspace group and workspace creation/scaling (including autoscale) and intermittent database connectivity in AWS US East (N. Virginia / us-east-1) due to an upstream AWS issue; scheduled and interactive notebooks are also degraded.
- **identified** 2025-10-20 21:12 UTC: Services are recovering from AWS. Currently, we have re-enabled clustering operations for AWS US East 1 region. That includes scaling, suspend/resume, and cluster creation. While the services recover, customers may continue to see intermittent connectivity issues trying to reach the DML/DDL endpoints.
- **resolved** 2025-10-21 01:11 UTC: AWS has restored all services

## Rewindex changes for this incident

- 2025-10-20 08:18 UTC: [Critical incident: Degraded performance on AWS us-east-1](https://rewindex.com/change/i48b4390a5c6ff3.md)


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Canonical: https://rewindex.com/company/singlestore/incidents/68f5f03857e5a348fd0b2300 · Markdown: https://rewindex.com/company/singlestore/incidents/68f5f03857e5a348fd0b2300.md · JSON: https://rewindex.com/api/v1/companies/singlestore/incidents/68f5f03857e5a348fd0b2300 · Generated 2026-10-18T11:34:46.020Z