# Sinch: Service Degradation - 10DLC Campaign Provisioning

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-10-01 16:36 UTC · Resolved: 2026-10-01 18:51 UTC · Duration: 2.3 h
- Updates: 2 · Affected components: Dashboard.sinch.com - Numbers Administration, Numbers Administration, Dashboard.sinch.com - US Campaigns, US Campaigns
- [Vendor status page: https://stspg.io/t3t27bwp6dxk](https://stspg.io/t3t27bwp6dxk)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **investigating** 2026-10-01 16:36 UTC: We are currently experiencing a service degradation affecting 10DLC campaign provisioning. Impact: Clients may experience intermittent issues, including delays or failures, when provisioning 10DLC campaigns. Incident Start Time: 2026-10-01 14:29 UTC We are actively investigating and will provide further updates as more information becomes available. For any inquiries, please contact us at support@sinch.com.
- **resolved** 2026-10-01 18:51 UTC: This incident has been resolved. Incident Start Time: 2026-10-01 14:29 UTC Incident End Time: 2026-10-01 18:12 UTC


---
Canonical: https://rewindex.com/company/sinch/incidents/z5pvblf8k8jb · Markdown: https://rewindex.com/company/sinch/incidents/z5pvblf8k8jb.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/z5pvblf8k8jb · Generated 2026-10-20T00:03:10.831Z